
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $13.80
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discount
Job Description
Mariano's is a renowned grocery store chain based in Illinois that joined The Kroger Company in 2015. With more than 40 stores located throughout the Chicago Metro area, Mariano's prides itself on a rich history of innovation and community-centered service. As part of Kroger, one of the largest supermarket operators in the United States, Mariano's benefits from the backing of a national brand while maintaining a strong local identity focused on delivering quality food and outstanding customer experiences. The store emphasizes a dedication to diversity, inclusion, safety, respect, honesty, and integrity, which are reflected in its corporate culture and day-to-day operations. For customers and employees alike, Mariano's is committed to feeding the human spirit by bringing passion for food and people together.
The role at hand is designed for individuals who demonstrate a love for food and a passion for people, aiming to create an outstanding customer experience within a safe, friendly, and clean environment. This position involves promoting a shopping experience centered around delivering efficient service with hands-on knowledge of alcoholic and non-alcoholic beverages. Employees in this role are expected to embody the company’s core values and play an essential part in ensuring that each customer interaction is positive, respectful, and satisfying. Alongside offering exceptional customer care, the job includes maintaining cleanliness and safety standards and supporting the overall team effort to foster a welcoming store environment.
As a member of the Mariano's family, associates receive comprehensive benefits that support physical, emotional, and financial well-being. Flexible scheduling accommodates various availability, whether candidates seek part-time roles or aim for a long-term career path. Mariano's provides opportunities for growth through its extensive training programs and continuing education initiatives, including tuition reimbursement of up to $21,000 over the course of a career. Employees benefit from access to healthcare coverage, employee discounts, and confidential financial and emotional support services. Ideal candidates will have a background in a high-volume hospitality or dining environment, possess strong interpersonal skills, and be licensed bartenders at least 21 years of age. In this role, associates are responsible not only for mixing and serving drinks but also for ensuring compliance with liquor laws, upholding hygiene standards, and actively contributing to sales and customer satisfaction through suggestive selling and product knowledge.
Mariano's encourages those who are caring, purpose-driven, and eager to learn to apply today and become part of a supportive and dynamic team dedicated to excellence in food retail. The company also supports reasonable accommodations during the application and pre-hiring process to ensure equal opportunity for all candidates.
The role at hand is designed for individuals who demonstrate a love for food and a passion for people, aiming to create an outstanding customer experience within a safe, friendly, and clean environment. This position involves promoting a shopping experience centered around delivering efficient service with hands-on knowledge of alcoholic and non-alcoholic beverages. Employees in this role are expected to embody the company’s core values and play an essential part in ensuring that each customer interaction is positive, respectful, and satisfying. Alongside offering exceptional customer care, the job includes maintaining cleanliness and safety standards and supporting the overall team effort to foster a welcoming store environment.
As a member of the Mariano's family, associates receive comprehensive benefits that support physical, emotional, and financial well-being. Flexible scheduling accommodates various availability, whether candidates seek part-time roles or aim for a long-term career path. Mariano's provides opportunities for growth through its extensive training programs and continuing education initiatives, including tuition reimbursement of up to $21,000 over the course of a career. Employees benefit from access to healthcare coverage, employee discounts, and confidential financial and emotional support services. Ideal candidates will have a background in a high-volume hospitality or dining environment, possess strong interpersonal skills, and be licensed bartenders at least 21 years of age. In this role, associates are responsible not only for mixing and serving drinks but also for ensuring compliance with liquor laws, upholding hygiene standards, and actively contributing to sales and customer satisfaction through suggestive selling and product knowledge.
Mariano's encourages those who are caring, purpose-driven, and eager to learn to apply today and become part of a supportive and dynamic team dedicated to excellence in food retail. The company also supports reasonable accommodations during the application and pre-hiring process to ensure equal opportunity for all candidates.
Job Requirements
- High school diploma/GED
- 21 years of age and have bartending license
- Proven knowledge of contemporary dining/wines/beverages
- Previous experience in a high-volume establishment
- Effective interpersonal, communication and customer service skills
- Friendly, approachable and outgoing demeanor/team player
- Sound judgement/decision making skills
Job Qualifications
- High school diploma/GED
- 21 years of age and have bartending license
- Proven knowledge of contemporary dining/wines/beverages
- Previous experience in a high-volume establishment
- Effective interpersonal, communication and customer service skills
- Friendly, approachable and outgoing demeanor/team player
- Sound judgement/decision making skills
- Wine/food pairings knowledge desired
Job Duties
- Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment
- Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business
- Greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach items
- Effectively communicate with customers and respond to questions and requests in a timely manner
- Demonstrate an understanding of the drink menu and wine list, including knowledge of ingredients and preparation of the cocktails and dishes
- Maintain proper levels of fresh fruit/vegetable garnish, juices/other perishables
- cut/store perishables daily to ensure product quality
- Mix, garnish, and present drinks using standard ingredient recipes and practice portion control
- Operate equipment (e.g., scanner, register, check verification, scale, check approval machine, coupon machine and intercom) according to company guidelines
- Input orders into the point of sale system
- create a check for each customer, including those served by other beverage servers, to maintain accountability of all beverages served
- Tender customer payments, make any change needed, verify/record charges, and insure proper execution of vouchers in order to balance all moneys using the point-of-sale system
- Adhere to all state, federal, and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated customers
- comply with and reinforce all food safety and safety regulations, guidelines, procedures and programs
- report all issues and illegal activity, including robbery, theft or fraud
- Listen to and resolves customer complaints regarding service, product and personnel
- Drive sales through suggestive selling, sampling, recipe ideas and promoting sales events
- Maintain ability to work evenings/weekends
- Maintain high cleanliness standards
- clean as you go, inclusive of washing, cleaning, sweeping, mopping
- Assist general team members as needed
- Physical demands include, but are not limited to, frequent standing, turning, reaching, stooping/bending, kneeling, walking, lifting/carrying objects 40 to 80 lbs., and pushing/pulling up objects 70 to 650 lbs.
- occasional standing or walking on uneven ground, squatting, kneeling, pushing/pulling objects 650 to 1000 lbs.
- Must be able to perform the essential functions of this position with or without reasonable accommodation
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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