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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $13.80
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discount
Job Description
Mariano's is a renowned grocery store chain based in Illinois that joined The Kroger Company in 2015. With more than 40 stores located throughout the Chicago Metro area, Mariano's prides itself on a rich history of innovation and community-centered service. As part of Kroger, one of the largest supermarket operators in the United States, Mariano's benefits from the backing of a national brand while maintaining a strong local identity focused on delivering quality food and outstanding customer experiences. The store emphasizes a dedication to diversity, inclusion, safety, respect, honesty, and integrity, which are reflected in its corporate culture and day-to-day... Show More
Job Requirements
- High school diploma/GED
- 21 years of age and have bartending license
- Proven knowledge of contemporary dining/wines/beverages
- Previous experience in a high-volume establishment
- Effective interpersonal, communication and customer service skills
- Friendly, approachable and outgoing demeanor/team player
- Sound judgement/decision making skills
Job Qualifications
- High school diploma/GED
- 21 years of age and have bartending license
- Proven knowledge of contemporary dining/wines/beverages
- Previous experience in a high-volume establishment
- Effective interpersonal, communication and customer service skills
- Friendly, approachable and outgoing demeanor/team player
- Sound judgement/decision making skills
- Wine/food pairings knowledge desired
Job Duties
- Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment
- Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business
- Greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach items
- Effectively communicate with customers and respond to questions and requests in a timely manner
- Demonstrate an understanding of the drink menu and wine list, including knowledge of ingredients and preparation of the cocktails and dishes
- Maintain proper levels of fresh fruit/vegetable garnish, juices/other perishables
- cut/store perishables daily to ensure product quality
- Mix, garnish, and present drinks using standard ingredient recipes and practice portion control
- Operate equipment (e.g., scanner, register, check verification, scale, check approval machine, coupon machine and intercom) according to company guidelines
- Input orders into the point of sale system
- create a check for each customer, including those served by other beverage servers, to maintain accountability of all beverages served
- Tender customer payments, make any change needed, verify/record charges, and insure proper execution of vouchers in order to balance all moneys using the point-of-sale system
- Adhere to all state, federal, and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated customers
- comply with and reinforce all food safety and safety regulations, guidelines, procedures and programs
- report all issues and illegal activity, including robbery, theft or fraud
- Listen to and resolves customer complaints regarding service, product and personnel
- Drive sales through suggestive selling, sampling, recipe ideas and promoting sales events
- Maintain ability to work evenings/weekends
- Maintain high cleanliness standards
- clean as you go, inclusive of washing, cleaning, sweeping, mopping
- Assist general team members as needed
- Physical demands include, but are not limited to, frequent standing, turning, reaching, stooping/bending, kneeling, walking, lifting/carrying objects 40 to 80 lbs., and pushing/pulling up objects 70 to 650 lbs.
- occasional standing or walking on uneven ground, squatting, kneeling, pushing/pulling objects 650 to 1000 lbs.
- Must be able to perform the essential functions of this position with or without reasonable accommodation
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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