Beer Garden Manager

Washington, DC, USA|Onsite

Job Overview

Job Description

Dacha Beer Garden is a vibrant and popular establishment known for its unique and authentic beer garden experience, dedicated to providing guests with an inviting atmosphere filled with Gemütlichkeit, a German term that describes a state of warmth and friendliness. Located in a bustling hospitality environment, Dacha offers a wide variety of beverages including craft beers, spirits, and wines, complementing a social atmosphere that encourages camaraderie and exceptional guest interactions. The company prides itself on maintaining high standards of service while fostering a genuine connection between staff and guests to ensure every visitor receives a memorable and pleasant experience. As a respected player in the food and beverage industry, Dacha Beer Garden continuously seeks to innovate its offerings and operational practices to remain competitive and relevant to evolving customer preferences and hospitality trends.

The role of the Beer Garden Operations Assistant is critical in supporting the owners with managing all facets of the beer garden’s daily operations and overall guest experience. This position requires a proactive individual capable of handling responsibilities from staff training and development to event planning, product knowledge, and strategic planning. The assistant plays a key leadership role in cultivating a positive work environment among front-of-the-house hourly employees while ensuring adherence to the company’s guest service standards. They will assist in organizing private events, overseeing service delivery, implementing new operational processes, and contributing to the overall vision and growth of the department. The ideal candidate must bring extensive knowledge in food and beverage management, proven leadership skills, impeccable personal presentation, and an ability to maintain guest satisfaction and positive relationships. This full-time role offers an exciting opportunity to engage with a dynamic team, work in a fast-paced environment, and grow within the hospitality industry by contributing to one of the most unique beer garden experiences available.

Job Requirements

Undergraduate degree or ten years of equivalent professional experience
Expert knowledge of MS Excel, MS Word and MS PowerPoint
Superb effective business writing skills
Excellent time-management skills
Impeccable personal presentation and sense of decorum
Ability to access all areas of the facility and travel off property when needed
Ability to lead and mentor a team and/or its individual members
Professional appearance and demeanor
Effective English-language written and oral communication skills
Ability to identify and assess problems and situations, refer to applicable policies and guidelines, identify practical creative options and determine, develop, and recommend appropriate courses of action
Ability to communicate, orally and in writing, providing and obtaining information of a complex, technical and sensitive nature effectively, clearly, correctly, concisely, completely, logically, timely, and at an appropriate level and in appropriate format while maintaining confidentiality
Ability to lift and carry boxes weighing up to 50 pounds for distances of up to 50 feet and to manipulate them from heights, which may require the use of a foot-stool
Excellent customer service skills
Interpersonal skills to effectively communicate with all business contacts

Job Qualifications

Undergraduate degree or ten years of equivalent professional experience
Expert knowledge of MS Excel, MS Word and MS PowerPoint
Superb effective business writing skills
Excellent time-management skills
Impeccable personal presentation and sense of decorum
Four years or more of progressive restaurant management experience is desired but not required
Beer, spirits and wine certification(s)

Job Duties

Ensure that every guest receives the Dacha Experience
Complete knowledge of all products and specifications
Develop and implement strategic plan and vision for their department
Provide leadership and direction in the development, execution and measurement of guest service standards
Assist owners with the sale, organization and execution of private events
Hire, train, develop and discipline hourly front of the house staff according to company guidelines
Direct the research, development, evaluation and implementation of new products, services, technology and processes to ensure a competitive position in anticipation of changing customer needs within the dynamic hospitality environment