Beauty Counter Manager - Trish McEvoy - Valley Fair

Nordstrom is a leading fashion retailer known for its commitment to exceptional customer service and quality merchandise. Founded in 1901, the company has established itself as a trusted brand offering a wide range of products including apparel, shoes, accessories, and beauty items. Nordstrom is recognized for its upscale shopping experience, both in physical stores and online, and prides itself on creating a welcoming and inclusive environment for its diverse customer base. The company operates numerous stores across the United States and Canada, maintaining a strong reputation for style, innovation, and customer satisfaction. Nordstrom values its employees as essential to delivering excellent service and continuously invests in their development and well-being.

The Beauty Department at Nordstrom is dedicated to helping customers look and feel their best by offering personalized beauty experiences. Joining this department means becoming part of a passionate and dynamic team that values unique skills and fosters professional growth. As a Beauty Counter Manager, you will fulfill a dual role of salesperson and educator, directly influencing customer satisfaction and sales performance. This position is ideal for individuals who are results-driven, passionate about the latest beauty trends, and skilled in building lasting customer relationships both in-store and through digital platforms.

The role involves conducting makeup applications and skincare consultations tailored to meet each customer's beauty goals. You will collaborate with colleagues to ensure the counter and department maintain a warm, welcoming atmosphere. Setting and achieving personal and counter sales goals is a key part of the position, utilizing diverse selling tools including texting and social media to engage with customers. You will also manage vendor events and promotions, cultivating strong partnerships to support business growth. Maintaining an organized and customer-ready beauty counter is essential, as is staying informed about industry trends through ongoing training provided by Nordstrom and its luxury brand partners.

The Beauty Counter Manager must be adept at managing sales transactions, including refunds, exchanges, and enrolling customers in the Nordstrom Rewards program to enhance loyalty. The role requires exceptional multitasking abilities, organizational skills, and a proactive approach to achieving sales targets. Flexibility to work various shifts, including evenings and weekends, is important to meet business needs. Physical demands include standing and moving continuously for extended periods, performing tasks that require bending, reaching, and lifting items that may weigh up to 25 pounds. This comprehensive role offers a competitive hourly wage ranging from $28.50 to $29.65, plus commission in a performance-driven sales environment.

Nordstrom is committed to the health and well-being of its employees, providing a comprehensive benefits package that includes medical, vision, dental, life, and disability insurance, retirement savings plans, and paid time off. Additional perks such as merchandise discounts and employee assistance programs help to enhance the overall work experience. This opportunity is suitable for those who are passionate about the beauty industry and eager to contribute to a respected brand known for excellence in customer experience and employee support.