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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $28.50 - $29.65
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical
Vision
Dental
Retirement
Paid Time Away
Life insurance
disability
Merchandise discount
Employee assistance program
Job Description
Nordstrom is a leading fashion retailer renowned for its exceptional customer service and premium product offerings. Established as a luxury department store, Nordstrom caters to a diverse clientele seeking quality apparel, accessories, beauty products, and more. With a commitment to creating a personalized shopping experience, Nordstrom emphasizes inclusivity, innovation, and customer satisfaction across all its departments. The Beauty Department, one of Nordstrom's specialty sections, strives to make customers feel their best by offering an extensive range of beauty products and expert advice from passionate professionals. Nordstrom’s brand is synonymous with quality, trust, and a seamless retail experience, making it a... Show More
Job Requirements
- High school diploma or equivalent
- Experience in retail sales or beauty industry preferred
- Ability to communicate effectively with diverse customer base
- Must be able to stand and move continuously for 6-8 hours per shift
- Frequent bending, twisting, squatting, flexing and reaching
- Frequent use of hands for grasping, fine manipulation, pushing, and pulling
- Ability to handle bulky and awkwardly shaped items, including reaching above head
- Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds
Job Qualifications
- Passion for customer service and beauty, including trends, makeup application, and skincare
- Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment
- Empathy and respect for all customers, providing a supportive environment during makeup and skincare application
- Strong multitasking, organization, and follow-through skills
- Drive to achieve sales goals, with interest in using networking and technology
- Ability to work a flexible schedule based on business needs, including evenings and weekends
- High level of ownership, accountability, and initiative
Job Duties
- Conduct makeup applications, skincare analyses, and recommend products based on customer’s beauty goals
- Collaborate with team members to create a welcoming and inclusive environment for all customers
- Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools (inclusive of text and social media)
- Manage the scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to maximize business results
- Keep department customer-ready through organization and cleanliness
- Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners
- Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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