
Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $23.80 - $24.80
Work Schedule
Flexible
Benefits
Medical
Vision
Dental
Retirement
Paid Time Away
Life insurance
disability
Job Description
Nordstrom, located at 2000 Route 38, Cherry Hill, New Jersey 08002, is a leading fashion retailer known for its commitment to premium customer service and a wide variety of high-quality products. Nordstrom operates upscale department stores offering clothing, footwear, beauty products, and accessories. The company is dedicated to creating a welcoming shopping experience, where customers are treated with respect, care, and a personalized touch. With a focus on innovation and community involvement, Nordstrom consistently strives to exceed customer expectations and set standards in retail excellence.
Within Nordstrom, the Beauty Department holds a special place for customers seeking personalized and luxurious beauty experiences. It is a thriving environment where beauty enthusiasts and experts come together to share their passion and expertise. Nordstrom values inclusion, creativity, and continuous learning among its team members. Employees in the Beauty Department leverage the latest beauty trends and product knowledge to inspire customers and enhance their beauty regimens.
The Beauty Counter Manager role at Nordstrom is both dynamic and multifaceted, designed for someone who thrives in a highly interactive and commissioned sales environment. This position combines the responsibilities of a salesperson with those of a mentor, guiding the team while actively engaging with customers to maximize sales performance. The ideal candidate will possess an enthusiastic passion for beauty, including makeup application and skincare, alongside strong interpersonal skills to build meaningful connections with customers both in-store and through digital platforms.
This leadership role includes managing vendor events, coordinating promotional activities, and maintaining high standards of organization and cleanliness within the department. The Beauty Counter Manager is also responsible for driving sales goals by utilizing innovative selling techniques such as social media outreach and text communication. Candidates will continually update their industry knowledge and skills through training provided by Nordstrom and luxury brand partners, ensuring they remain at the forefront of beauty trends.
Nordstrom offers competitive hourly wages typically ranging from $23.80 to $24.80, with potential eligibility for performance-based incentives and bonuses. The role provides extensive benefits including medical, vision, dental, life, and disability insurance options, a 401(k) retirement plan, paid time off accruals, and holiday pay. The company fosters a culture of ownership, accountability, and initiative, encouraging employees to grow professionally while delivering exceptional customer service.
Embracing flexibility, this role requires adaptability to work evenings and weekends based on business needs. Physical demands include frequent movement and handling of merchandise, requiring stamina and dexterity. Nordstrom is an equal opportunity employer committed to supporting all employees by providing necessary accommodations and adhering to legal requirements such as background check disclosures and fair hiring practices.
Joining Nordstrom as a Beauty Counter Manager means becoming part of a passionate team dedicated to helping customers feel their best through expertly crafted beauty experiences. This role offers the opportunity to blend a love for beauty and customer service with leadership and sales expertise in a vibrant retail setting.
Within Nordstrom, the Beauty Department holds a special place for customers seeking personalized and luxurious beauty experiences. It is a thriving environment where beauty enthusiasts and experts come together to share their passion and expertise. Nordstrom values inclusion, creativity, and continuous learning among its team members. Employees in the Beauty Department leverage the latest beauty trends and product knowledge to inspire customers and enhance their beauty regimens.
The Beauty Counter Manager role at Nordstrom is both dynamic and multifaceted, designed for someone who thrives in a highly interactive and commissioned sales environment. This position combines the responsibilities of a salesperson with those of a mentor, guiding the team while actively engaging with customers to maximize sales performance. The ideal candidate will possess an enthusiastic passion for beauty, including makeup application and skincare, alongside strong interpersonal skills to build meaningful connections with customers both in-store and through digital platforms.
This leadership role includes managing vendor events, coordinating promotional activities, and maintaining high standards of organization and cleanliness within the department. The Beauty Counter Manager is also responsible for driving sales goals by utilizing innovative selling techniques such as social media outreach and text communication. Candidates will continually update their industry knowledge and skills through training provided by Nordstrom and luxury brand partners, ensuring they remain at the forefront of beauty trends.
Nordstrom offers competitive hourly wages typically ranging from $23.80 to $24.80, with potential eligibility for performance-based incentives and bonuses. The role provides extensive benefits including medical, vision, dental, life, and disability insurance options, a 401(k) retirement plan, paid time off accruals, and holiday pay. The company fosters a culture of ownership, accountability, and initiative, encouraging employees to grow professionally while delivering exceptional customer service.
Embracing flexibility, this role requires adaptability to work evenings and weekends based on business needs. Physical demands include frequent movement and handling of merchandise, requiring stamina and dexterity. Nordstrom is an equal opportunity employer committed to supporting all employees by providing necessary accommodations and adhering to legal requirements such as background check disclosures and fair hiring practices.
Joining Nordstrom as a Beauty Counter Manager means becoming part of a passionate team dedicated to helping customers feel their best through expertly crafted beauty experiences. This role offers the opportunity to blend a love for beauty and customer service with leadership and sales expertise in a vibrant retail setting.
Job Requirements
- Physical ability to perform continuous movement for 6-8 hours per shift including frequent bending, twisting, squatting, flexing and reaching
- Frequent use of hands for grasping, fine manipulation, pushing and pulling
- Ability to handle bulky and awkwardly shaped items including reaching and lifting above the head
- Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds
- High school diploma or equivalent
- Experience in beauty sales or related customer service role
- Ability to work evenings and weekends as needed
- Excellent communication and interpersonal skills
- Basic proficiency in digital selling tools and social media platforms
Job Qualifications
- Passion for customer service and beauty including trends, makeup application, and skincare
- Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment
- Empathy and respect for all customers providing a supportive environment during makeup and skincare application
- Strong multitasking, organization, and follow-through skills
- Drive to achieve sales goals with interest in using networking and technology
- Ability to work a flexible schedule based on business needs including evenings and weekends
- High level of ownership, accountability, and initiative
Job Duties
- Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals
- Collaborate with team members to create a welcoming and inclusive environment for all customers
- Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools including text and social media
- Manage the scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to maximize business results
- Keep department customer-ready through organization and cleanliness
- Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners
- Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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