Beauty Counter Manager - Estée Lauder - Washington Square

Nordstrom is a leading fashion retailer renowned for its commitment to offering exceptional customer service and high-quality products. Established in 1901, Nordstrom has evolved into a premier destination for luxurious apparel, shoes, accessories, and beauty products. The company prides itself on creating memorable shopping experiences for its customers, supported by a dedicated and passionate team. Nordstrom's Beauty Department is a specialized division focused on empowering customers to feel their best by providing expert advice, high-end beauty products, and personalized services. This department embraces innovation, inclusivity, and customer-centric approaches, fostering a welcoming atmosphere that appeals to diverse clientele.

The Beauty Counter Manager role within Nordstrom’s Beauty Department is a unique and dynamic position that combines sales expertise with educational responsibilities. This role is designed for an individual who is highly motivated, passionate about beauty trends, and thrives in a performance-driven environment. As a Beauty Counter Manager, you will be responsible for maximizing sales in your assigned beauty brand while playing an important role as a teacher and consultant to customers. You will engage with customers to understand and address their beauty goals through personalized makeup applications and skincare analyses, creating an exceptional and individualized shopping experience.

Beyond direct customer interaction, the role demands leadership in fostering a collaborative and inclusive team environment. You will work closely with other team members to ensure that every customer feels welcomed and valued. Managing operational aspects such as scheduling vendor events and promotions is also a vital part of the job, along with maintaining strong vendor relationships to boost business outcomes.

This position requires adaptability and a high degree of ownership, as well as the ability to balance multiple tasks including sales tracking, customer service activities, and department upkeep. The ability to leverage technology for in-store and digital selling—including social media and text outreach—is essential to meet ambitious sales targets and grow a loyal customer base. The position offers a competitive hourly pay range of $23.95 to $24.95, supplemented by commission opportunities that vary with product category. Nordstrom also provides comprehensive benefits that support the overall well-being of employees and their families.