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Beauty Concierge - West Farm Shopping Center Rack

Job Overview

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Compensation

Hourly
Range $17.80 - $18.50
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
Retirement Plan
Paid Time Off
Life insurance
Disability insurance
Merchandise discount

Job Description

Nordstrom, Inc. is a leading fashion specialty retailer renowned for its commitment to customer service and quality merchandise. Established over a century ago, Nordstrom has grown into a household name with stores across the United States and Canada. The company’s dedication to an exceptional shopping experience, along with its diverse product offerings ranging from apparel to beauty, makes it a preferred destination for customers seeking the latest trends and high-quality products. Nordstrom not only focuses on providing outstanding merchandise but also fosters a supportive environment for its employees, offering extensive opportunities for growth and professional development.

Nordstrom is currently seeking a Rack Beauty Concierge, a dynamic professional who thrives in a fast-paced and high-energy retail environment. This position is pivotal in creating a delightful customer journey by blending a passion for beauty trends with excellent product knowledge. A typical day for a Rack Beauty Concierge involves engaging with customers to share insights about various beauty products, ensuring that the shopping process remains efficient, enjoyable, and tailored to help customers find exceptional deals. Maintaining the sales floor is also a key part of this role, which includes keeping the area pristine, replenishing merchandise, completing all inventory procedures, and accurately tagging products.

Additionally, the Rack Beauty Concierge must skillfully manage customer concerns by providing timely and effective resolutions, contributing to a positive and seamless shopping environment. Collaboration with team members to keep the sales floor visually appealing and well-stocked throughout the day is essential. This role demands a blend of enthusiasm, organizational skills, and a proactive approach to problem-solving while interacting with customers and managing merchandise.

This position offers an hourly wage ranging from $17.80 to $18.50, with pay dependent on location, knowledge, skills, and experience. Nordstrom recognizes its employees as the company’s greatest asset and provides a comprehensive benefits package designed to support the well-being and professional growth of its team members. Benefits include medical, vision, dental, retirement plans, paid time off, life insurance, disability coverage, and merchandise discounts. Performance-based incentives and bonuses may also be available.

Nordstrom fosters an inclusive workplace culture and complies with all legal requirements regarding background checks and employment policies. The company is committed to supporting applicants with disabilities and ensuring an accommodating process throughout employment considerations. Prospective candidates will find Nordstrom to be a rewarding employer that values initiative, teamwork, and customer-centric service in the retail space.

Job Requirements

  • high school diploma or equivalent
  • previous retail or customer service experience preferred
  • ability to continuously move for 6-8 hours per shift including frequent bending, twisting, squatting, flexing and reaching
  • frequent use of hands for grasping, fine manipulation, pushing and pulling
  • ability to handle bulky and awkwardly shaped items including reaching and lifting above the head
  • regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds

Job Qualifications

  • enthusiasm and a sense of adventure
  • accountability, initiative, and a high level of ownership
  • organizational skills, attention to detail, and ability to prioritize multiple tasks
  • a calm head in a busy retail environment
  • solid math, verbal, and written communications skills

Job Duties

  • share your love of beauty trends and tell customers all about product knowledge
  • keep the customer experience quick, easy, and fun while helping customers uncover great deals
  • keep the sales floor clean, filled in and complete all inventory processes, ensuring merchandise is properly checked in and accurately ticketed
  • defuse customer situations and provide timely and effective resolution
  • work with the team to ensure the sales floor stays ready through re-merchandising, filling testers, and straightening throughout the day

Job Criteria

Experience

No experience required


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