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Beauty Concierge - The Plaza at Jordan Creek Rack

Job Overview

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Compensation

Hourly
Range $16.05 - $16.70
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
Retirement Plan
Paid Time Off
Life insurance
Disability insurance
Merchandise discount
Employee assistance program

Job Description

Nordstrom is a leading upscale fashion retailer known for delivering exceptional customer service and high-quality products. Established with a focus on luxury apparel and accessories, Nordstrom has grown to become a major player in the retail industry with stores across the United States and Canada. The company prides itself on creating a welcoming, stylish shopping environment and fostering a culture of inclusivity and empowerment for both customers and employees. Nordstrom's commitment to excellence and innovation has solidified its reputation as one of the most trusted and sought-after brands in fashion retail.

The Rack Beauty Concierge role at Nordstrom offers an exciting opportunity for individuals who are passionate about beauty trends and thrive in fast-paced, high-energy settings. This position is designed for someone who enjoys engaging with customers, sharing expert product knowledge, and delivering an outstanding shopping experience. As a Rack Beauty Concierge, you will be responsible for creating a quick, easy, and enjoyable shopping environment while helping customers discover great deals on beauty products.

Your daily responsibilities include maintaining the sales floor's cleanliness and ensuring merchandise is properly checked in and ticketed. You will also handle inventory processes and participate in re-merchandising to keep the sales floor visually appealing and fully stocked throughout the day. A critical part of the role is to manage customer situations with calmness and professionalism, working efficiently to resolve any issues that arise. Collaboration with team members is essential to maintain a seamless operation and a welcoming atmosphere.

This role requires enthusiasm, a positive outlook, and a high level of ownership and initiative. Candidates should have strong organizational skills, attention to detail, and the ability to prioritize multiple tasks effectively. Physical stamina is also necessary, as this position involves continuous movement for 6-8 hours per shift and the ability to handle merchandise through bending, twisting, squatting, and lifting. The pay range for this hourly position is between $16.05 and $16.70, varying by location, knowledge, skills, and experience.

Nordstrom values its employees as its most important asset and offers a comprehensive benefits package to support its workforce and their families, including medical, vision, dental, retirement plans, paid time off, life insurance, disability coverage, merchandise discounts, and employee assistance program resources. Performance-based incentives and bonuses may also be available, making this an attractive position for those seeking growth and recognition within a leading retail company.

Job Requirements

  • Continuous movement for 6-8 hours per shift including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers
  • frequent use of hands for grasping, fine manipulation, pushing, and pulling
  • ability to handle bulky and awkwardly shaped items including reaching for and lifting items above the head
  • regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds

Job Qualifications

  • Enthusiasm and a sense of adventure with a positive outlook
  • accountability, initiative, and a high level of ownership
  • strong organizational skills, attention to detail, and ability to prioritize multiple tasks
  • calm demeanor in busy retail environments
  • solid math, verbal, and written communication skills

Job Duties

  • Share your love of beauty trends and tell customers all about product knowledge
  • keep the customer experience quick, easy, and fun while helping customers uncover great deals
  • maintain the sales floor cleanliness, complete all inventory processes, ensuring merchandise is properly checked in and ticketed
  • defuse customer situations and provide timely and effective resolutions
  • work with the team to ensure the sales floor stays ready through re-merchandising, filling testers, and straightening throughout the day

Job Criteria

Experience

No experience required


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