
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $17.55 - $18.25
Work Schedule
Day Shifts
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Retirement Plan
Paid Time Off
Life insurance
Disability insurance
Job Description
Nordstrom is a leading fashion retailer renowned for providing an exceptional shopping experience to customers through its wide selection of apparel, shoes, accessories, and beauty products. Established as a prominent department store chain in the United States, Nordstrom has built a reputation for quality merchandise, outstanding customer service, and a commitment to innovation in retail. Combining luxury and everyday essentials, Nordstrom serves diverse clientele who seek both the latest trends and timeless styles. Nordstrom's influence in the beauty segment is significant, featuring a vast array of beauty products that cater to all customer needs, from skincare and cosmetics to fragrance and haircare. The company emphasizes creating a welcoming and inspiring environment that encourages customers to explore beauty trends and products with expert guidance from knowledgeable staff members.
This role as a Rack Beauty Concierge at Nordstrom is designed for individuals who thrive in fast-paced, dynamic settings and have a strong passion for beauty trends and customer engagement. As a Rack Beauty Concierge, you will be responsible for delivering an enjoyable and efficient shopping experience by sharing your product knowledge, helping customers discover great deals, and ensuring the sales floor is well-maintained and inviting. Your enthusiasm for beauty products and thoughtful interactions will help customers feel informed and excited about their purchases.
The position offers an hourly pay range of $17.55 to $18.25, with potential eligibility for performance-based incentives or bonuses. Employees benefit from a comprehensive suite of benefits, including medical, vision, dental, life, and disability insurance options, 401(k) retirement plans, paid time off accruals, and holidays. This employment opportunity supports career growth within a respected retail brand known for its employee-centric culture and commitment to diversity and inclusion. You will engage in physical activities such as lifting merchandise, re-merchandising, and maintaining the organization of the sales floor, which requires stamina and attention to detail.
The Rack Beauty Concierge role requires excellent communication skills, strong organizational abilities, and a customer-first mindset to handle inquiries, defuse challenging situations, and provide timely resolutions. As part of a collaborative team, you will contribute to keeping the beauty department vibrant and inviting by filling testers, straightening merchandise, and ensuring accurate inventory tracking. Nordstrom also fosters a supportive work environment that values accountability, initiative, and a positive attitude, empowering associates to take ownership of their work and drive success.
This exciting opportunity is perfect for those who appreciate a sense of adventure and have a positive outlook, ready to meet the challenges of a busy retail environment while providing outstanding customer service. Whether you are passionate about cosmetics, skincare, or fragrance, as a Rack Beauty Concierge you will be an essential ambassador for the brand’s beauty offerings, helping customers make informed decisions and enhancing their overall shopping experience at Nordstrom.
This role as a Rack Beauty Concierge at Nordstrom is designed for individuals who thrive in fast-paced, dynamic settings and have a strong passion for beauty trends and customer engagement. As a Rack Beauty Concierge, you will be responsible for delivering an enjoyable and efficient shopping experience by sharing your product knowledge, helping customers discover great deals, and ensuring the sales floor is well-maintained and inviting. Your enthusiasm for beauty products and thoughtful interactions will help customers feel informed and excited about their purchases.
The position offers an hourly pay range of $17.55 to $18.25, with potential eligibility for performance-based incentives or bonuses. Employees benefit from a comprehensive suite of benefits, including medical, vision, dental, life, and disability insurance options, 401(k) retirement plans, paid time off accruals, and holidays. This employment opportunity supports career growth within a respected retail brand known for its employee-centric culture and commitment to diversity and inclusion. You will engage in physical activities such as lifting merchandise, re-merchandising, and maintaining the organization of the sales floor, which requires stamina and attention to detail.
The Rack Beauty Concierge role requires excellent communication skills, strong organizational abilities, and a customer-first mindset to handle inquiries, defuse challenging situations, and provide timely resolutions. As part of a collaborative team, you will contribute to keeping the beauty department vibrant and inviting by filling testers, straightening merchandise, and ensuring accurate inventory tracking. Nordstrom also fosters a supportive work environment that values accountability, initiative, and a positive attitude, empowering associates to take ownership of their work and drive success.
This exciting opportunity is perfect for those who appreciate a sense of adventure and have a positive outlook, ready to meet the challenges of a busy retail environment while providing outstanding customer service. Whether you are passionate about cosmetics, skincare, or fragrance, as a Rack Beauty Concierge you will be an essential ambassador for the brand’s beauty offerings, helping customers make informed decisions and enhancing their overall shopping experience at Nordstrom.
Job Requirements
- High school diploma or equivalent
- previous retail or customer service experience preferred
- ability to handle continuous movement for 6-8 hours per shift
- ability to frequently bend, twist, squat, flex and reach
- capability to use hands for fine manipulation, pushing and pulling
- ability to lift and handle bulky or awkward items above head level
- regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds
- strong interpersonal skills and problem-solving ability
Job Qualifications
- Enthusiasm and a sense of adventure, see the glass as half full
- accountability, initiative, and a high level of ownership
- organizational skills, attention to detail, and ability to prioritize multiple tasks
- a calm head in a busy retail environment
- solid math, verbal, and written communications skills
Job Duties
- Share your love of beauty trends and tell customers all about product knowledge
- keep the customer experience quick, easy, and fun while helping customers uncover the great deals they’re looking for
- keep the sales floor clean, and filled in and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed
- defuse customer situations and provide resolution in a timely and effective manner
- work with the team to ensure the sales floor stays ready through re-merchandising, filling testers, and straightening throughout the day
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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