
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $15.60 - $16.20
Work Schedule
Day Shifts
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Retirement Plan
Paid Time Off
Life insurance
Disability insurance
Merchandise discount
Employee Assistance Programs
Job Description
Nordstrom, Inc. is a leading fashion retailer renowned for its commitment to providing exceptional customer service and high-quality merchandise. Founded in 1901, Nordstrom has grown to become a premier destination for fashion-conscious shoppers, offering a wide array of products including clothing, footwear, accessories, and beauty items. The company is dedicated to creating a seamless and engaging shopping experience for its customers, blending the charm of personalized service with the convenience of modern retail technology. Nordstrom operates department stores, Nordstrom Rack locations, and an online platform, catering to a diverse customer base across the United States and internationally.
The Rack Beauty Concierge position at Nordstrom Rack is designed for individuals who thrive in fast-paced, dynamic environments and have a passion for beauty products and trends. This role is essential in delivering an exceptional customer experience by sharing product knowledge, promoting the latest beauty trends, and assisting customers in finding great deals. The Beauty Concierge is responsible for maintaining a clean and inviting sales floor, managing inventory, and resolving customer issues with professionalism and care. This position demands excellent communication skills, organizational prowess, and the ability to multitask effectively in a retail setting.
As a Rack Beauty Concierge, you are not only a beauty expert but also a key player in creating a positive atmosphere that encourages customer engagement and loyalty. You will work collaboratively with the sales team to ensure merchandise is properly stocked, ticketed, and merchandised throughout the day. The role requires physical stamina as it involves continuous movement, including bending, twisting, and lifting merchandise. You will also have the opportunity to develop your retail and customer service skills in a supportive environment that values accountability, initiative, and a proactive approach to work.
Nordstrom values its employees as its greatest asset, providing competitive pay and comprehensive benefits. The pay range for this role is $15.60 to $16.20 per hour, with performance-based incentives and bonuses available. Benefits include medical, vision, dental, life insurance, disability coverage, and a merchandise discount. Employees also enjoy paid time off, retirement plans, and access to employee assistance programs. This position is ideal for those who are enthusiastic, detail-oriented, and eager to contribute to a thriving retail team while advancing their career in the beauty industry.
The Rack Beauty Concierge position at Nordstrom Rack is designed for individuals who thrive in fast-paced, dynamic environments and have a passion for beauty products and trends. This role is essential in delivering an exceptional customer experience by sharing product knowledge, promoting the latest beauty trends, and assisting customers in finding great deals. The Beauty Concierge is responsible for maintaining a clean and inviting sales floor, managing inventory, and resolving customer issues with professionalism and care. This position demands excellent communication skills, organizational prowess, and the ability to multitask effectively in a retail setting.
As a Rack Beauty Concierge, you are not only a beauty expert but also a key player in creating a positive atmosphere that encourages customer engagement and loyalty. You will work collaboratively with the sales team to ensure merchandise is properly stocked, ticketed, and merchandised throughout the day. The role requires physical stamina as it involves continuous movement, including bending, twisting, and lifting merchandise. You will also have the opportunity to develop your retail and customer service skills in a supportive environment that values accountability, initiative, and a proactive approach to work.
Nordstrom values its employees as its greatest asset, providing competitive pay and comprehensive benefits. The pay range for this role is $15.60 to $16.20 per hour, with performance-based incentives and bonuses available. Benefits include medical, vision, dental, life insurance, disability coverage, and a merchandise discount. Employees also enjoy paid time off, retirement plans, and access to employee assistance programs. This position is ideal for those who are enthusiastic, detail-oriented, and eager to contribute to a thriving retail team while advancing their career in the beauty industry.
Job Requirements
- Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers
- frequent use of hands for grasping, fine manipulation, pushing and pulling
- handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head
- regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds
Job Qualifications
- Enthusiasm and a sense of adventure, see the glass as half full
- accountability, initiative, and a high level of ownership
- organizational skills, attention to detail, and ability to prioritize multiple tasks
- a calm head in a busy retail environment
- solid math, verbal, and written communications skills
Job Duties
- Share your love of beauty trends and tell customers all about product knowledge
- keep the customer experience quick, easy, and fun while helping customers uncover the great deals they’re looking for
- keep the sales floor clean, and filled in and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed
- defuse customer situations and provide resolution in a timely and effective manner
- work with the team to ensure the sales floor stays ready through re-merchandising, filling testers, and straightening throughout the day
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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