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Beauty Concierge - Pacific Coast Plaza Rack

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $18.85 - $19.65
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Medical
Vision
Dental
Retirement
Paid Time Off
Life insurance
disability
Merchandise discount
Employee assistance program

Job Description

Nordstrom is a leading fashion retailer known for offering high-quality apparel, shoes, and beauty products with exceptional customer service. Founded in 1901, Nordstrom has grown into a premier destination for style-conscious consumers seeking a blend of popular brands and exclusive lines. The company's commitment to creating outstanding shopping experiences is reflected in its approach to hiring passionate, dedicated team members who thrive in a fast-paced, customer-focused retail environment. Nordstrom operates a variety of stores including full-line stores, Nordstrom Rack outlets, and an expanding online presence, all geared toward delivering fashion and beauty essentials with style and ease. As a Rack Beauty Concierge, you will be joining an energetic team that embodies the Nordstrom spirit of excellence and care.

The Rack Beauty Concierge role is designed for those who love the beauty industry and enjoy sharing trends and product knowledge with customers in an engaging and approachable manner. This position focuses on creating a seamless, fun shopping experience by helping customers discover great deals efficiently while maintaining a clean and appealing sales floor. You will be responsible for handling inventory processes, ensuring merchandise is checked in accurately and ticketed properly, and maintaining the visual appeal and readiness of the floor through re-merchandising and organizing testers. This hands-on role requires the ability to defuse customer situations diplomatically, offering timely and effective resolutions to any issues that arise.

This job calls for enthusiastic individuals who take ownership of their responsibilities with a positive attitude, seeing challenges as opportunities for growth. Ideal candidates possess strong organizational skills, attention to detail, and can prioritize tasks effectively in a dynamic environment. Physical requirements include continuous movement for up to 6-8 hours per shift involving frequent bending, twisting, squatting, and reaching to handle products and assist customers. The role also demands good communication skills, both verbal and written, with proficiency in basic math to handle transactions accurately.

Compensation for this role ranges between $18.85 and $19.65 per hour, based on location and candidate qualifications including experience and skills related to the job. Nordstrom also emphasizes career development opportunities and performance-based incentives or bonuses, rewarding those who bring dedication and skill to their role. At Nordstrom, employees benefit from a comprehensive package including medical, vision, dental, life insurance, retirement plans, paid time off, and merchandise discounts, emphasizing the company's commitment to supporting its workforce comprehensively.

Joining Nordstrom as a Rack Beauty Concierge offers a vibrant career path in retail beauty, combining a passion for cosmetics with a rewarding customer-focused role. You will be part of a team that values collaboration, accountability, and fun, fostering an environment where every day brings new opportunities to excel and make an impact. The position is especially suited for those who thrive in a fast-paced retail environment, enjoy engaging with customers, and are keen to grow professionally in the beauty retail sector. Nordstrom maintains a strong focus on inclusivity and equal opportunity, actively supporting employees with accommodations and complying with local legal employment requirements. If you have a flair for beauty, a customer-centric attitude, and want to grow your retail career with a trusted industry leader, this role is an excellent opportunity.

Job Requirements

  • High school diploma or equivalent
  • previous retail or customer service experience preferred
  • ability to continuously move for 6-8 hours per shift with frequent bending, twisting, squatting, flexing and reaching
  • physical capability to handle and lift bulky merchandise including lifting items up to 25 pounds
  • proficient in basic math and communication
  • positive attitude with strong teamwork skills

Job Qualifications

  • Enthusiasm and a sense of adventure
  • accountability and initiative with a high level of ownership
  • organizational skills and attention to detail
  • ability to prioritize multiple tasks
  • calm demeanor in a busy retail environment
  • solid math, verbal, and written communication skills

Job Duties

  • Share your love of beauty trends and tell customers all about product knowledge
  • keep the customer experience quick, easy, and fun while helping customers uncover great deals
  • maintain the sales floor clean and filled in
  • complete all inventory processes, ensuring merchandise is properly checked in and accurately ticketed
  • defuse customer situations and provide timely and effective resolution
  • collaborate with the team to keep the sales floor ready through re-merchandising, filling testers, and straightening throughout the day

Job Criteria

Experience

Entry Level (1-2 years)


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