
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $16.20 - $16.85
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Retirement Plan
Paid Time Off
Life insurance
Disability insurance
Merchandise discount
Employee assistance program
Job Description
Nordstrom, Inc. is a leading fashion specialty retailer in the United States, known for its excellent customer service and a broad selection of high-quality apparel, shoes, and accessories. Founded in 1901, Nordstrom has built a reputation as a trusted retailer that emphasizes style, quality, and a personalized shopping experience. With hundreds of stores across the country and a strong online presence, Nordstrom continues to expand its reach while maintaining its commitment to customer satisfaction and community engagement. The company culture prioritizes employee well-being, professional development, and inclusivity, making it a desirable workplace for individuals passionate about retail and fashion.
The Beauty Concierge role at Nordstrom is a dynamic and customer-focused position essential to providing outstanding service in the cosmetics department. This role is ideal for candidates who are detail-oriented, results-driven, and passionate about delivering exceptional customer experiences every day. As a Beauty Concierge, you will serve as a welcoming face for customers, assisting with cosmetic inquiries and connecting customers to beauty products and services offered in the store. You will play a key role in supporting store operations by being a resource for both customers and employees, ensuring smooth daily functioning in the cosmetics area.
The position requires a combination of excellent communication skills, product knowledge, and the ability to multitask efficiently in a fast-paced retail environment. Candidates will be expected to greet and direct customers, provide accurate information about cosmetic products, and maintain confidentiality when handling sensitive customer interactions. Additionally, the role involves some physical activity, such as making deliveries to customers within the store and managing merchandise handling with frequent movement.
Nordstrom offers this hourly position with a pay range of $16.20 to $16.85 per hour depending on location, experience, and job-related skills. The company provides a comprehensive benefits package including medical, vision, dental, retirement plans, paid time off, life insurance, disability coverage, merchandise discounts, and employee assistance programs. There are also potential opportunities for performance-based incentives and bonuses.
This role is critical for ensuring that customers receive personalized attention in the beauty department and that all store operations related to cosmetics run efficiently. Employees in this position contribute to creating a welcoming, knowledgeable, and professional atmosphere that supports Nordstrom's overall commitment to exceptional service and product quality. If you thrive in a fast-paced environment, enjoy interacting with customers, and have a keen interest in cosmetics, this position offers a rewarding opportunity to join a respected retail leader dedicated to growth and excellence.
The Beauty Concierge role at Nordstrom is a dynamic and customer-focused position essential to providing outstanding service in the cosmetics department. This role is ideal for candidates who are detail-oriented, results-driven, and passionate about delivering exceptional customer experiences every day. As a Beauty Concierge, you will serve as a welcoming face for customers, assisting with cosmetic inquiries and connecting customers to beauty products and services offered in the store. You will play a key role in supporting store operations by being a resource for both customers and employees, ensuring smooth daily functioning in the cosmetics area.
The position requires a combination of excellent communication skills, product knowledge, and the ability to multitask efficiently in a fast-paced retail environment. Candidates will be expected to greet and direct customers, provide accurate information about cosmetic products, and maintain confidentiality when handling sensitive customer interactions. Additionally, the role involves some physical activity, such as making deliveries to customers within the store and managing merchandise handling with frequent movement.
Nordstrom offers this hourly position with a pay range of $16.20 to $16.85 per hour depending on location, experience, and job-related skills. The company provides a comprehensive benefits package including medical, vision, dental, retirement plans, paid time off, life insurance, disability coverage, merchandise discounts, and employee assistance programs. There are also potential opportunities for performance-based incentives and bonuses.
This role is critical for ensuring that customers receive personalized attention in the beauty department and that all store operations related to cosmetics run efficiently. Employees in this position contribute to creating a welcoming, knowledgeable, and professional atmosphere that supports Nordstrom's overall commitment to exceptional service and product quality. If you thrive in a fast-paced environment, enjoy interacting with customers, and have a keen interest in cosmetics, this position offers a rewarding opportunity to join a respected retail leader dedicated to growth and excellence.
Job Requirements
- High school diploma or equivalent
- Previous retail or customer service experience preferred
- Strong communication skills
- Ability to multitask effectively in a fast-paced environment
- Physical capability to handle the demands of the job including standing and lifting
- Commitment to providing excellent customer service
- Ability to maintain confidentiality
- Availability to work flexible hours, including weekends and holidays
Job Qualifications
- Ability to communicate clearly and professionally with coworkers and customers
- Ability to suggestive sell and connect customers to salespeople
- Strong sense of urgency and ability to prioritize multiple tasks in a fast-paced environment
- Strong decision-making and problem-solving skills
- Physical ability to continuously move for 6-8 hours per shift including bending, twisting, squatting, flexing and reaching
- Ability to frequently use hands for grasping, fine manipulation, pushing and pulling
- Ability to handle bulky and awkwardly shaped items and lift items weighing up to 25 pounds
Job Duties
- Greet and direct customers, assist customers with cosmetic inquiries/products and a variety of other services
- Possess knowledge of the cosmetics area in order to provide customers and employees with information and directions
- Support store operations by being a general store resource for customers and employees
- Maintain a high level of confidentiality
- Make deliveries to customers
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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