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Beauty Concierge - Commons at South Towne Rack

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $17.05 - $17.75
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Medical
Vision
Dental
Retirement
Paid Time Off
Life insurance
Disability insurance
Merchandise discount
Employee assistance program

Job Description

Nordstrom is a leading fashion specialty retailer known for providing a superior customer experience and a broad assortment of high-quality products including apparel, footwear, accessories, and beauty items. Established with a dedication to excellent customer service and an inviting shopping environment, Nordstrom operates across multiple locations and channels, blending traditional retail with innovative digital experiences. The company is deeply committed to diversity, inclusion, and creating a workplace where employees can thrive and grow professionally. Nordstrom offers comprehensive benefits supporting employees' health, financial security, and personal development, which underscores the company’s philosophy that its employees are its most valuable asset.

The Rack Beauty Concierge at Nordstrom plays a crucial role in creating an exceptional in-store experience focusing on beauty products. This role is perfect for individuals who are passionate about beauty trends and enjoy engaging with customers in a fast-paced retail setting. As a Rack Beauty Concierge, you will be responsible for sharing product knowledge, assisting customers in finding products that suit their needs, and ensuring the sales floor is attractive and well-stocked. The position requires excellent communication skills, a keen eye for detail, and positive energy to make the shopping experience enjoyable and efficient. With an hourly pay range of $17.05 to $17.75, the role offers competitive compensation along with the potential for performance-based incentives and bonuses.

In this role, you will manage multiple responsibilities including restocking merchandise, maintaining inventory accuracy, resolving customer concerns swiftly, and supporting the team with merchandising efforts throughout the day. The ideal candidate stays calm and organized in a busy environment and demonstrates accountability and initiative. Physical stamina is important as the position involves continuous movement and lifting items occasionally up to 25 pounds. This role is not only about sales but also about fostering relationships with customers by delivering personalized service and sharing your enthusiasm for beauty products.

Nordstrom provides a work culture rich in opportunities to learn and advance, encouraging employees to develop their skills and pursue career growth within the company. Benefits include comprehensive medical, vision, dental insurance, retirement plans, paid time off, and employee assistance programs, all designed to ensure employees’ well-being and work-life balance. Nordstrom also emphasizes workplace safety, diversity compliance, and accommodations for applicants with disabilities. This position is an excellent opportunity for those looking to start or advance their career in retail beauty, working for a reputable and employee-focused company.

Job Requirements

  • Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers
  • Frequent use of hands for grasping, fine manipulation, pushing and pulling
  • Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head
  • Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds

Job Qualifications

  • Enthusiasm and a sense of adventure
  • Accountability, initiative, and a high level of ownership
  • Organizational skills, attention to detail, and ability to prioritize multiple tasks
  • A calm head in a busy retail environment
  • Solid math, verbal, and written communication skills

Job Duties

  • Share your love of beauty trends and tell customers all about product knowledge
  • Keep the customer experience quick, easy, and fun while helping customers uncover the great deals they are looking for
  • Keep the sales floor clean, filled in, and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed
  • Defuse customer situations and provide resolution in a timely and effective manner
  • Work with the team to ensure the sales floor stays ready through re-merchandising, filling testers, and straightening throughout the day

Job Criteria

Experience

Entry Level (1-2 years)


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