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Beauty Concierge - Boise Town Plaza Rack

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $15.90 - $16.50
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Medical
Vision
Dental
Retirement
Paid Time Off
Life insurance
Disability insurance
Merchandise discount
Employee assistance program

Job Description

Nordstrom is a leading fashion retailer renowned for its exceptional customer service, premium quality merchandise, and innovative shopping experience. As a highly respected company in the retail industry, Nordstrom operates numerous stores across the United States, offering a wide range of clothing, shoes, cosmetics, and accessories for men, women, and children. With a strong emphasis on customer satisfaction, Nordstrom continually strives to create an inclusive and vibrant shopping environment that meets the needs and preferences of diverse clientele. The company is also committed to supporting its employees through robust benefits and career development opportunities, making it an attractive workplace for those passionate about retail and fashion.

The Rack Beauty Concierge role at Nordstrom is a dynamic, fast-paced position ideal for individuals who thrive in high-energy environments and love sharing their passion for beauty trends. This role focuses on delivering an engaging and seamless shopping experience for customers interested in beauty products. The Rack Beauty Concierge is responsible for product knowledge sharing, assisting customers in discovering deals, and maintaining an inviting and well-organized sales floor. Key responsibilities include managing inventory processes such as checking in merchandise and ensuring accurate pricing, as well as maintaining product displays and testers to keep the beauty section attractive and customer-ready.

This position requires strong interpersonal skills to handle customer inquiries and resolve any issues efficiently, contributing to a positive shopping atmosphere. The Rack Beauty Concierge also collaborates closely with the team to ensure operational excellence and a smooth workflow throughout the shift. Nordstrom values employees who demonstrate enthusiasm, accountability, attention to detail, and the ability to multitask in a retail setting. Physical stamina is essential as the job involves frequent movement, bending, lifting, and handling of merchandise.

The pay range for this hourly position is $15.90 to $16.50, depending on location and experience, with potential eligibility for performance-based incentives or bonuses. Nordstrom provides comprehensive benefits including medical, vision, dental, life, and disability insurance options, retirement savings plans, paid time off, holiday pay, and employee merchandise discounts. Additionally, Nordstrom is committed to diversity, equity, and inclusion, offering reasonable accommodations for applicants and employees with disabilities.

Working as a Rack Beauty Concierge at Nordstrom offers a unique opportunity to join one of the top retail brands known for a supportive culture and employee development. The role is perfect for those passionate about beauty products and trends, with a flair for customer service and teamwork. It combines the excitement of retail with a focus on enhancing the customer journey through knowledgeable, friendly, and efficient service. Nordstrom also adheres to all applicable legal requirements relating to background checks and employment practices, ensuring a fair and respectful hiring process. Overall, this role is an excellent fit for individuals looking to grow within the retail industry while contributing to a renowned customer-first company experience.

Job Requirements

  • Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers
  • Frequent use of hands for grasping, fine manipulation, pushing and pulling
  • Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head
  • Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds

Job Qualifications

  • Enthusiasm and a sense of adventure, see the glass as half full
  • Accountability, initiative, and a high level of ownership
  • Organizational skills, attention to detail, and ability to prioritize multiple tasks
  • A calm head in a busy retail environment
  • Solid math, verbal, and written communications skills

Job Duties

  • Share your love of beauty trends and tell customers all about product knowledge
  • Keep the customer experience quick, easy, and fun while helping customers uncover the great deals they're looking for
  • Keep the sales floor clean, and filled in and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed
  • Defuse customer situations and provide resolution in a timely and effective manner
  • Work with the team to ensure the sales floor stays ready through re-merchandising, filling testers, and straightening throughout the day

Job Criteria

Experience

Entry Level (1-2 years)


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