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Beauty Concierge - Bandera Pointe Rack

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $16.00 - $16.65
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Medical
Vision
Dental
Retirement
Paid Time Off
Life insurance
Disability insurance
Merchandise discount

Job Description

Nordstrom is a leading fashion retailer known for its commitment to providing exceptional customer service and an outstanding shopping experience. Founded over a century ago, Nordstrom has grown into a multi-channel retailer with a reputation for quality, style, and value. The company operates numerous stores across the United States and Canada, offering apparel, shoes, cosmetics, and accessories from top brands alongside its own private label products. Nordstrom is recognized not only for its high-quality merchandise but also for its dedication to creating a positive and inclusive work environment where employees are valued and supported.

The Rack Beauty Concierge role at Nordstrom is a dynamic position perfect for individuals who thrive in a fast-paced, high-energy retail setting and have a genuine passion for beauty products and trends. This position focuses on delivering an engaging and enjoyable customer experience while ensuring the beauty sales floor remains attractive and well-maintained. Employees in this role share their knowledge of beauty products, help customers uncover great deals, and maintain the visual appeal of the sales floor by organizing merchandise and keeping inventory processes on track. This position requires excellent communication skills, a calm and friendly demeanor under pressure, and a keen eye for detail.

As a Rack Beauty Concierge, you will play a vital role in creating a welcoming atmosphere for shoppers and enhancing their overall experience. You will be responsible for educating customers about the latest beauty trends and products, making every interaction enjoyable and informative. You'll work closely with a team to keep the sales floor clean, organized, and fully stocked, ensuring that testers are filled and merchandise is accurately ticketed. Problem-solving is a key part of the role, as you will address customer concerns promptly and professionally to maintain satisfaction and loyalty.

This full-time retail position offers an hourly wage ranging from $16.00 to $16.65, depending on location, skills, and experience. There may also be performance-based incentives or bonuses, further rewarding your contributions to the store’s success. Nordstrom supports its employees with comprehensive benefits including medical, vision, dental, life and disability insurance, a 401(k) retirement plan, paid time off, and employee discounts. Nordstrom values accountability, adaptability, and a positive outlook, making it an excellent employer for those seeking a fulfilling career in retail beauty sales.

In summary, this role is ideal for enthusiastic individuals who enjoy interacting with customers, have strong organizational skills, and can maintain composure in a busy environment. The Rack Beauty Concierge at Nordstrom is more than just a sales associate; you will be a trusted advisor in beauty, a customer service specialist, and a team player dedicated to creating an inviting store atmosphere. If you are passionate about beauty, enjoy learning about new products, and have the drive to deliver exceptional service, this position offers an exciting opportunity to grow and succeed within one of the nation’s leading retail companies.

Job Requirements

  • Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers
  • frequent use of hands for grasping, fine manipulation, pushing and pulling
  • handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head
  • regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds

Job Qualifications

  • Enthusiasm and a sense of adventure, see the glass as half full
  • accountability, initiative, and a high level of ownership
  • organizational skills, attention to detail, and ability to prioritize multiple tasks
  • a calm head in a busy retail environment
  • solid math, verbal, and written communications skills

Job Duties

  • Share your love of beauty trends and tell customers all about product knowledge
  • keep the customer experience quick, easy, and fun while helping customers uncover the great deals they're looking for
  • keep the sales floor clean, and filled in and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed
  • defuse customer situations and provide resolution in a timely and effective manner
  • work with the team to ensure the sales floor stays ready through re-merchandising, filling testers, and straightening throughout the day

Job Criteria

Experience

Entry Level (1-2 years)


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