Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.00 - $25.30
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
basic life insurance
supplemental life insurance
Disability insurance
Job Description
Neiman Marcus is a premier luxury retailer renowned for its curated product assortments, exceptional customer service, and exclusive shopping experiences. With a rich heritage that spans over a century, the company has become synonymous with luxury and elegance in the retail space. Neiman Marcus operates across 36 stores, digital channels, and remote selling platforms, catering to a sophisticated clientele looking for extraordinary products and personalized service. As part of Saks Global's portfolio of prestigious luxury retailers and real estate assets, Neiman Marcus continues to exemplify the highest standards of retail excellence and innovation. The company is dedicated to fostering meaningful relationships between its top-tier customers and the world's leading luxury designers, ensuring a seamless and memorable shopping experience.
The Beauty Advisor role at Neiman Marcus, based in Charlotte, North Carolina, is an exciting opportunity for individuals passionate about beauty, cosmetics, and luxury retail. Reporting directly to the Cosmetics Selling Manager, the Beauty Advisor plays a critical role in delivering outstanding customer service and driving sales growth for individual and vendor lines. This role is essential in establishing and nurturing customer relationships, contributing to the store's reputation as a destination for luxury beauty products and expert consultations. The position focuses heavily on in-house training programs, organizing and hosting pre-booked facial consultation events, and maintaining a meticulously merchandised beauty counter that aligns with Neiman Marcus's brand standards.
The Beauty Advisor will utilize Neiman Marcus's proprietary clienteling system to manage client information effectively, ensuring personalized and attentive service that fosters repeat business. They will be expected to embody the Neiman Marcus Principles, which emphasize greeting, relating, exceeding expectations, attending carefully to customer needs, and thanking clients sincerely. This role requires a highly motivated and customer-oriented professional who thrives in a fast-paced, team-oriented environment but also demonstrates the initiative to drive their own business independently. Excellence in make-up consultation, product knowledge, and retail sales techniques are paramount, as is maintaining a professional and welcoming sales environment.
This full-time onsite role offers a competitive salary range of $17.00 to $25.30 per hour, with factors such as market conditions, experience, and qualifications influencing the exact starting pay. The company provides a comprehensive benefits package eligible to full-time employees, including medical, vision, dental insurance, 401(k) retirement plans, life insurance options, and various voluntary benefits. Neiman Marcus’s commitment to diversity, inclusion, and equal employment opportunity ensures a supportive and dynamic workplace where every employee can thrive and build a meaningful career. This position represents a unique chance to join a storied luxury brand and contribute to its legacy of excellence in customer experience and retail innovation.
The Beauty Advisor role at Neiman Marcus, based in Charlotte, North Carolina, is an exciting opportunity for individuals passionate about beauty, cosmetics, and luxury retail. Reporting directly to the Cosmetics Selling Manager, the Beauty Advisor plays a critical role in delivering outstanding customer service and driving sales growth for individual and vendor lines. This role is essential in establishing and nurturing customer relationships, contributing to the store's reputation as a destination for luxury beauty products and expert consultations. The position focuses heavily on in-house training programs, organizing and hosting pre-booked facial consultation events, and maintaining a meticulously merchandised beauty counter that aligns with Neiman Marcus's brand standards.
The Beauty Advisor will utilize Neiman Marcus's proprietary clienteling system to manage client information effectively, ensuring personalized and attentive service that fosters repeat business. They will be expected to embody the Neiman Marcus Principles, which emphasize greeting, relating, exceeding expectations, attending carefully to customer needs, and thanking clients sincerely. This role requires a highly motivated and customer-oriented professional who thrives in a fast-paced, team-oriented environment but also demonstrates the initiative to drive their own business independently. Excellence in make-up consultation, product knowledge, and retail sales techniques are paramount, as is maintaining a professional and welcoming sales environment.
This full-time onsite role offers a competitive salary range of $17.00 to $25.30 per hour, with factors such as market conditions, experience, and qualifications influencing the exact starting pay. The company provides a comprehensive benefits package eligible to full-time employees, including medical, vision, dental insurance, 401(k) retirement plans, life insurance options, and various voluntary benefits. Neiman Marcus’s commitment to diversity, inclusion, and equal employment opportunity ensures a supportive and dynamic workplace where every employee can thrive and build a meaningful career. This position represents a unique chance to join a storied luxury brand and contribute to its legacy of excellence in customer experience and retail innovation.
Job Requirements
- Minimum 1 year retail experience preferably in cosmetics environment
- Demonstrated successful sales experience exceeding quota
- Ability to work in a fast-paced, team oriented environment with minimal supervision
- Ability to learn and use online clienteling tools proprietary to neiman marcus
- Attention to detail and initiative
- Ability to work well with others and independently
- Sound business judgment and organizational skills
- Professional make-up and treatment consultation and application skills
Job Qualifications
- Minimum 1 year retail experience, preferably in a customer focused, cosmetics environment
- Previously demonstrated successful sales experience, exceeding quota
- Ability to learn and utilize online clienteling tools and software proprietary to neiman marcus
- Demonstrate professional make-up and treatment consultation and application
- Demonstrate sound business judgment and organizational ability
- Ability to work well with others, as well as work independently to drive a successful business
Job Duties
- Model all neiman marcus principles such as greet, relate, exceed, attend and thank
- Focus on achieving and exceeding individual and vendor line sales goals, event sales goals, and department daily and monthly sales goals
- Maintain a consistent high level of customer service by creating and developing excellent customer relationships as the brand expert and department representative
- Maintain a positive image as a liaison between neiman marcus and your designated account executive
- Utilize neiman marcus's online clienteling resource tool to record and maintain client information and preferences to drive your business
- Focus all efforts on providing an exceptional customer experience from approach, to application, to closing the sale and following up with the customer
- Maintain counter standards by ensuring a clean, tidy and welcoming selling area
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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