Beauty Advisor- Concierge

Burbank, CA, USA|Onsite

Job Overview

Employment Type

Hourly

Compensation

Hourly

Range $15.00 - $23.00

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401(k) retirement plan

basic life insurance

supplemental life insurance

Disability insurance

Job Description

Neiman Marcus is a prestigious luxury retailer renowned for delivering an exclusive product assortment, exceptional customer service, and unique shopping experiences. Established as a leader in the luxury department store sector, Neiman Marcus has crafted a brand identity synonymous with elegance, quality, and innovation. The company operates across 36 stores, digital channels, and remote selling platforms, serving a distinguished clientele who seek extraordinary and high-end fashion, beauty, and lifestyle products. As part of Saks Global's portfolio, Neiman Marcus benefits from a robust network of world-class luxury retailers and real estate assets, contributing to its sustained growth and excellence in the expansive luxury retail market.

This particular role is for a Beauty Advisor based onsite in Beverly Hills, California, offering an engaging opportunity with a salary range from $15.00 to $21.00 per hour. Reporting directly to the Cosmetics Selling Manager, the Beauty Advisor position is central to upholding the exceptional customer experience that Neiman Marcus is celebrated for. The role focuses on delivering outstanding service in the cosmetics department, driving individual and vendor line sales, and cultivating strong customer relationships. The Beauty Advisor serves as a brand ambassador, leveraging in-house training and event participation, such as pre-booked facial consultations, to expand business reach and enhance client loyalty.

Key responsibilities encompass maintaining impeccably merchandised counters, proficiently closing retail sales, and utilizing Saks Fifth Avenue’s clienteling system to foster personalized service and client engagement. This position requires a proactive and detail-oriented individual adept at multi-tasking in a dynamic retail environment. Emphasis is placed on the ability to work both independently and collaboratively within a team, demonstrating professional make-up consultation skills and a commitment to adhering to company standards and procedures. Those who thrive in this role are passionate about beauty, driven to exceed sales goals, and dedicated to creating memorable shopping experiences that align with the luxurious brand identity of Neiman Marcus and Saks Fifth Avenue.

Job Requirements

Minimum 1 year retail experience
Previously demonstrated successful sales experience, exceeding quota
Ability to work well in a fast-paced, team oriented environment
Ability to learn and utilize online clienteling tools
Focused on attention to detail
Taking initiative
Ability to work well with others and independently
Demonstrate sound business judgment
Demonstrate professional make-up and treatment consultation and application

Job Qualifications

Minimum 1 year retail experience, preferably in a customer focused, cosmetics environment
Previously demonstrated successful sales experience, exceeding quota
Ability to work well in a fast-paced, team oriented environment that requires a high degree of multi-tasking with minimal supervision
Ability to learn and utilize online clienteling tools and software proprietary to Saks Fifth Avenue
Focused on attention to detail, taking initiative, and working in a positive working environment
Ability to work well with others, as well as the ability to work independently to drive a successful business
Demonstrate sound business judgment and organizational ability
Demonstrate professional make-up and treatment consultation and application

Job Duties

Model all Saks Fifth Avenue principles (greet, relate, exceed, attend and thank)
Focus on achieving and exceeding individual and vendor line sales goals, event sales goals, and department daily monthly sales goals
Maintain a consistent high level of customer service by creating and developing excellent customer relationships as the brand expert and department representative
Maintain a positive image as a liaison between Saks Fifth Avenue and your designated Account Executive
Utilize Saks Fifth Avenue's online clienteling resource tool to record and maintain client information and preferences to drive your business
Focus all efforts on providing an exceptional customer experience from approach, to application, to closing the sale and following up with the customer
Maintain counter standards by ensuring a clean, tidy and welcoming selling area