Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Employee assistance program
Professional Development
Job Description
Ulta Beauty (NASDAQ: ULTA) is the largest beauty retailer in North America and the ultimate destination for cosmetics, fragrances, skin care, hair care products, and salon services. With a product assortment featuring over 25,000 items spanning approximately 500 well-known and emerging beauty brands, Ulta Beauty offers a diverse and inclusive beauty shopping experience suited to all styles and budgets. The company's commitment to quality extends through its own private label as well as the dynamic collaboration with top beauty brands worldwide. Each Ulta Beauty store also houses a full-service salon that offers hair, skin, brow, and makeup services, creating an all-in-one beauty destination that empowers guests to look and feel their best. The brand’s passion for innovation and customer service helps transform the beauty experience into an exhilarating journey that celebrates self-expression, confidence, and empowerment. Ulta Beauty values a workplace culture that prioritizes vision, mission, and genuine inclusion where voices are heard, contributions are recognized, and career growth opportunities abound. The company continuously supports a collaborative and inspiring environment for all employees and guests.
The role of Beauty Advisor at Ulta Beauty is a vital customer-facing position focused on delivering exceptional guest experiences that align with the company’s mission and values. As a Beauty Advisor, you will engage customers effectively to understand their unique needs, offer personalized product recommendations, perform makeup applications and skincare analyses, and provide product demonstrations that enhance the overall shopping journey. This role involves cashier responsibilities, maintaining store appearance, diligent inventory management, and active participation in both sales events and promotional activities. The position requires a profound passion for the beauty industry, the ability to build strong customer relationships, technology proficiency, and compliance with store policies and standards. Working as part of a dedicated team, Beauty Advisors help ensure the store meets or exceeds its sales and customer satisfaction goals. This is a dynamic, hands-on role that blends artistry, sales acumen, and outstanding customer service. Beauty Advisors at Ulta Beauty receive ongoing training and development, empowering them to grow professionally within the company. The position demands flexibility in working hours including evenings, weekends, and holidays to meet the operational needs of the store and provide an engaging and vibrant atmosphere for every guest. Overall, this role offers a career path for individuals passionate about beauty, retail, and delivering vibrant guest experiences in a supportive and inclusive environment where the possibilities truly are beautiful.
The role of Beauty Advisor at Ulta Beauty is a vital customer-facing position focused on delivering exceptional guest experiences that align with the company’s mission and values. As a Beauty Advisor, you will engage customers effectively to understand their unique needs, offer personalized product recommendations, perform makeup applications and skincare analyses, and provide product demonstrations that enhance the overall shopping journey. This role involves cashier responsibilities, maintaining store appearance, diligent inventory management, and active participation in both sales events and promotional activities. The position requires a profound passion for the beauty industry, the ability to build strong customer relationships, technology proficiency, and compliance with store policies and standards. Working as part of a dedicated team, Beauty Advisors help ensure the store meets or exceeds its sales and customer satisfaction goals. This is a dynamic, hands-on role that blends artistry, sales acumen, and outstanding customer service. Beauty Advisors at Ulta Beauty receive ongoing training and development, empowering them to grow professionally within the company. The position demands flexibility in working hours including evenings, weekends, and holidays to meet the operational needs of the store and provide an engaging and vibrant atmosphere for every guest. Overall, this role offers a career path for individuals passionate about beauty, retail, and delivering vibrant guest experiences in a supportive and inclusive environment where the possibilities truly are beautiful.
Job Requirements
- Work a flexible schedule to include days, evenings, weekends, and holidays
Job Qualifications
- High school diploma is preferred
- 1 year of relevant work experience or equivalent combination of education and relevant work experience preferred
- Demonstrates a passion for guest service and competency for selling
- Proficient with basic technology (e.g., Point of Sale system and Apple devices)
- Ability to build and maintain strong customer relationships
- Ability to troubleshoot
- Ability to work independently and as part of a team
Job Duties
- Contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), omni-channel sales, and retail shrink as set by Ulta Beauty for the store
- Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging each guest entering the store, personalizing service to their needs, answering questions about products and services, informing guests about promotions and sales, and recommending complementary Ulta Beauty products and/or services
- Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders
- Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and the guest service experience
- Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals
- Take the initiative to stay informed regarding new and existing products and services during work time and be knowledgeable about the ingredients and benefits of these products and services to better serve guests
- Maintain prompt, regular attendance
- Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served
- Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests on the salesfloor and when prompted by Ulta Beauty’s systems
- Collaborate with managers and associates throughout the store to help grow the business
- Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance
- Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards
- Adhere to Ulta Beauty’s dress code
- Drive sales by keeping assigned work area replenished, signed and faced, and ensuring testers are available
- Maintain outstanding store standards and overall store cleanliness including salesfloor, restrooms, cashwrap, backroom, and break area
- Participate in completing merchandise resets, planograms, marketing and advertising displays, physical inventory procedures, and processing/unloading shipments using Ulta Beauty’s technology and best practices
- Protect company assets by following loss prevention best practices and providing exceptional guest service
- Execute other operational tasks as directed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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