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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $17.40
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid training
wellness programs
Job Description
Stanly Ranch, Auberge Collection, is an exquisite luxury resort located in the heart of Napa Valley, renowned for its unique blend of casual yet sophisticated atmosphere, set amidst over 700 acres of sprawling vineyards and farmland. This resort represents a dynamic evolution from a historic working ranch to a premier luxury destination that honors the heritage and culture of Napa Valley’s vibrant wine-growing region. With breathtaking views of the Mayacamas Mountains, Stanly Ranch offers guests an immersive experience that combines world-class accommodations, exceptional dining, wellness offerings, and unparalleled recreational adventures. The resort features 135 airy cottage guestrooms and suites designed... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in food & beverage service
- responsible beverage service training certificate
- ability to work flexible hours including weekends and holidays
- strong communication and interpersonal skills
- ability to stand for extended periods
- positive attitude and team player
Job Qualifications
- Prior experience in food & beverage service
- experience in table service & positioning
- responsible beverage service training certificate
- CPR certification
- bilingual Spanish
- prior experience with P.O.S. system
Job Duties
- Maintain complete knowledge of dining room layout
- maintain complete knowledge of all menu items, prices, preparation method/time, ingredients and quality standards of taste, appearance, texture serving temperature, portion size, garnish and method of presentation
- deliver food in accordance with restaurant standards of service
- maintain complete knowledge of correct maintenance and use of equipment
- learn and effectively use P.O.S. system and manual systems
- maintain complete knowledge and comply with all departmental policies/service procedures
- complete all opening side duties as assigned
- organize the assigned station and ensure readiness prior to guest arrival
- review daily specials and maintain awareness of 86’d items throughout the shift
- make all varieties of coffee in accordance with departmental standards
- retrieve all food orders from the kitchen and place on trays in accordance with departmental standards
- retrieve all beverage orders from the bar and place on trays in accordance with departmental standards
- understand and anticipate guests’ needs and respond promptly
- acknowledge all guests, however busy and whatever time of day and maintain positive guest relations at all times
- be familiar with all hotel services/features and local attractions/activities
- handle guest complaints following the four step procedure and ensuring guest satisfaction
- monitor and maintain cleanliness, sanitation and organization of assigned station and service areas
- complete closing side duties as assigned
- legibly document maintenance needs on work orders and submit to manager
- attend menu training, pre-shifts and other required meetings as scheduled
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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