Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $10.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

competitive salary
Health Insurance
Paid Time Off
Employee Discounts
Professional development opportunities

Job Description

The hiring establishment is a luxury resort known for its elegant amenities and exceptional guest service, located in a premium outdoor setting featuring poolside leisure and dining experiences. This resort offers a high-end environment where guests can relax and indulge in premium food and beverage offerings while enjoying the vibrant ambiance of a poolside oasis. The resort prides itself on delivering impeccable service through a dedicated team that prioritizes guest satisfaction, comfort, and safety in an outdoor environment.

The position available is for a Pool Server, a vital front-of-house role responsible for ensuring guests receive attentive, friendly, and efficient service by the pool. This role is dynamic and requires the ability to work effectively in an outdoor pool setting, often exposed to varying weather conditions such as heat, humidity, sun exposure, and occasional rain. The Pool Server will work closely with the culinary team, bartenders, server assistants, and management to deliver seamless food and beverage service. The role calls for a strong foundational knowledge of serving, clear communication skills to explain menu items and specials, and the physical capability to transport trays and serve guests in an active, outdoor atmosphere. Maintaining professionalism and high service standards during busy periods is critical, as is a positive and guest-centered attitude to create a memorable experience. This is typically a full-time or part-time position within the hospitality sector, offering a competitive wage commensurate with experience and industry standards. The role also provides an opportunity to gain valuable experience in luxury resort service and work as part of a motivated team dedicated to excellence in guest relations. The Pool Server must be able to multitask efficiently and maintain composure throughout their shift, ensuring a relaxed and enjoyable poolside environment for all guests. Providing consistent and high-quality service while adhering to alcohol safety and service regulations forms a significant part of the job duties. The role involves maintaining cleanliness and readiness of the assigned poolside areas, supporting operational flow, and participating in mandatory training and meetings to keep skills and knowledge up to date.

Job Requirements

  • High school diploma or equivalent preferred
  • Six (6) months to one (1) year of prior serving experience preferred
  • Resort or outdoor service experience a plus
  • Must obtain and maintain any required licenses or certifications as applicable
  • CPR and/or First Aid certification preferred

Job Qualifications

  • Basic knowledge of food and beverage service standards and guest relations
  • Working knowledge of menu items, cocktails, and poolside offerings
  • Ability to communicate clearly in English to explain menu items and record orders
  • Ability to multitask and remain organized in a fast-paced outdoor environment
  • Ability to transport trays weighing up to 40 lbs through poolside service areas
  • Ability to maintain professionalism while working in outdoor conditions

Job Duties

  • Greet guests promptly and courteously at poolside seating areas, cabanas, and loungers
  • Take accurate food and beverage orders and provide clear explanations of menu items, daily specials, and featured cocktails
  • Maintain a visible, attentive presence throughout the pool area, anticipating guest needs and responding promptly
  • Deliver food and beverages accurately and efficiently to poolside locations, ensuring proper presentation and safety
  • Replenish beverages and check in with guests regularly to ensure satisfaction
  • Present dessert and specialty beverage options when applicable
  • Thank guests and provide a positive final impression at the conclusion of service

Job Criteria

Experience

Entry Level (1-2 years)


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