Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $10.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Life insurance
Paid holidays

Job Description

This position is with a luxury resort known for its exceptional guest experiences and high-quality amenities, including an inviting outdoor pool environment. The resort prides itself on maintaining a sophisticated and welcoming atmosphere for its guests, which is reflected in every aspect of its service. As a leading destination, it attracts both leisure and business travelers who expect attentive and professional service throughout their stay. The resort employs a team-oriented approach to ensure seamless operations and consistently exceed guest expectations.

The Pool Server plays a critical role in delivering this outstanding guest experience by providing attentive, friendly, and efficient service in an outdoor poolside setting. This role is not only about serving food and beverages but also about creating a positive, relaxing ambiance where guests feel valued and cared for. The Pool Server must adapt to varying outdoor conditions, including heat, sun exposure, humidity, and occasional rain, maintaining professionalism and an energetic approach throughout their shift. Working poolside requires a high level of service awareness coupled with the ability to multitask effectively in a fast-paced environment.

The ideal candidate will have previous serving experience, preferably in a resort or luxury hospitality environment, and be comfortable working outdoors. This position demands a strong foundation in food and beverage service fundamentals, familiarity with menu items and cocktails, and excellent communication skills in English to effectively interact with guests and explain offerings. In addition to serving duties, the Pool Server is responsible for managing orders accurately through the POS system, coordinating with kitchen and bar staff for timely delivery and presentation, and maintaining the cleanliness and readiness of the service stations.

Additionally, the Pool Server must adhere to all established service standards and regulations, including responsible alcohol service practices and safety considerations unique to the pool area. This includes being vigilant about safety related to wet surfaces and high temperatures to ensure guest safety. The role often involves carrying trays with considerable weight, so physical fitness is important to manage the demands of the job.

This opportunity is ideal for those passionate about hospitality and guest service who enjoy an active work environment and contributing to a memorable guest experience by providing exceptional poolside service. Working closely with a team that includes bartenders, culinary staff, server assistants, and management, the Pool Server helps uphold the resort’s reputation for excellence and enhances the overall poolside ambiance for guests throughout their visit.

Job Requirements

  • High school diploma or equivalent preferred
  • Six months to one year of prior serving experience preferred
  • Resort or outdoor service experience a plus
  • Must obtain and maintain any required licenses or certifications as applicable
  • CPR and/or first aid certification preferred

Job Qualifications

  • Basic knowledge of food and beverage service standards and guest relations
  • Working knowledge of menu items, cocktails, and poolside offerings
  • Ability to communicate clearly in English to explain menu items and record orders
  • Ability to multitask and remain organized in a fast-paced outdoor environment
  • Ability to transport trays weighing up to 40 lbs through poolside service areas
  • Ability to maintain professionalism while working in outdoor conditions

Job Duties

  • Greet guests promptly and courteously at poolside seating areas, cabanas, and loungers
  • Take accurate food and beverage orders and provide clear explanations of menu items, daily specials, and featured cocktails
  • Maintain a visible, attentive presence throughout the pool area, anticipating guest needs and responding promptly
  • Deliver food and beverages accurately and efficiently to poolside locations, ensuring proper presentation and safety
  • Replenish beverages and check in with guests regularly to ensure satisfaction
  • Present dessert and specialty beverage options when applicable
  • Thank guests and provide a positive final impression at the conclusion of service

Job Criteria

Experience

Entry Level (1-2 years)


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