Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities
flexible scheduling
retirement savings plan

Job Description

HHM Hotels is a reputable and well-established hospitality company known for delivering exceptional guest experiences across its various properties. As a distinguished hotel chain, HHM Hotels places a strong emphasis on quality service, sustainability, and employee development. The company boasts a diverse portfolio of hotels that cater to both leisure and business travelers, offering top-tier amenities and services designed to meet the dynamic needs of its guests. With a commitment to environmental responsibility, HHM Hotels actively incorporates sustainability programs such as their EarthView initiative, ensuring that operations minimize environmental impact while promoting eco-friendly practices throughout the organization. As part of its core philosophy, HHM Hotels promotes a workplace culture founded on values such as “People Are Our Capability,” “Hearts That Serve,” “Only Excellence,” “Stay Nimble,” and “Own It,” encouraging employees to deliver outstanding service with passion and adaptability.

The role of a Beach Server at HHM Hotels is an exciting opportunity for individuals passionate about hospitality and guest service, particularly in outdoor settings that offer a dynamic and engaging work environment. This role involves serving food and beverages to guests in a courteous and friendly manner, adhering strictly to the brand's established guest service standards and sustainability guidelines. The Beach Server is the frontline ambassador who greets guests, takes and serves orders, and ensures that every guest interaction is positive and memorable. This position is particularly suited for those who enjoy working in an active environment, meeting new people, and contributing to guests' overall enjoyment of their stay.

This role demands not only excellent customer service skills but also the ability to manage multiple tasks efficiently, such as stocking service stations with essential items like ice, napkins, and straws, handling cash following strict procedures, and performing side duties as needed. Beach Servers are expected to support other food and beverage functions, including bartending and bussing during peak periods or staff shortages, demonstrating flexibility and teamwork. The role emphasizes safety and compliance with health standards, including state and federal regulations on serving alcoholic beverages, as well as following MSDS and OSHA guidelines to ensure a safe work environment.

Beach Servers at HHM Hotels have a clear potential career path that includes progression to positions such as Bartender, Beverage Manager, and Food and Beverage Manager, reflecting the company’s commitment to employee growth and development. The working conditions for this role involve exposure to outdoor weather conditions and may require standing for extended periods, walking, lifting up to 25 pounds, bending, and reaching. The work schedule can vary, including holidays, weekends, and alternate shifts, which requires flexibility. Overall, this position is essential to maintaining the high standards of guest service and sustainability that HHM Hotels upholds, making it an ideal opportunity for motivated individuals looking to build a rewarding career in the hospitality industry.

Job Requirements

  • High school diploma or equivalent preferred
  • Previous food and beverage experience or equivalent training required
  • Ability to work outdoors in various weather conditions
  • Capacity to stand for long periods, walk, push, lift up to 25 pounds, bend and reach
  • Willingness to work flexible hours including holidays, weekends and alternate shifts
  • Knowledge of state, federal and corporate alcohol serving regulations
  • Commitment to practicing safe work habits and following MSDS and OSHA standards

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous food and beverage experience or equivalent training
  • Ability to work in outdoor environments with varying weather conditions
  • Strong customer service and communication skills
  • Capability to handle cash transactions accurately
  • Ability to follow safety protocols and guidelines
  • Flexibility to work varied schedules, including holidays and weekends

Job Duties

  • Greet guests and take food and beverage orders
  • Serve food and beverages in accordance with brand and hotel guest service standards
  • Abide by state, federal and corporate requirements related to serving alcoholic beverages
  • Stock service stations with necessary items like ice, napkins, or straws
  • Follow established cash handling and bank operating procedures
  • Perform side work duties as scheduled
  • Provide support for bartending and bussing during staff shortages or peak periods
  • Focus on improving guest satisfaction scores and departmental goals
  • Adhere to sustainability guidelines under HHM’s EarthView program
  • Practice safe work habits and comply with MSDS and OSHA standards
  • Carry out other duties as assigned by management

Job Criteria

Experience

No experience required


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