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Bayhost/Servers

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Plan
Free mental well-being platform
FREE gameplay
Discounted food and retail items
Weekly meals

Job Description

Topgolf is a global sports and entertainment community that combines technology and entertainment to create a unique social experience for guests of all ages and skill levels. Known for revolutionizing the game of golf by incorporating interactive games using microchipped golf balls, Topgolf venues offer more than just golf—they provide food, drinks, music, and a lively environment that attracts friends, families, and corporate groups alike. Founded with a mission to drive fun, connection, and innovation, Topgolf has grown into a leading entertainment destination in the United States and internationally, known for its inclusive, energetic atmosphere where players and guests can enjoy a memorable experience regardless of their golfing expertise. Topgolf is headquartered in Dallas, Texas, and operates multiple venues, including the Lafayette, Louisiana location where this job opportunity is based.

This role is for a Bay Host at the Topgolf venue in Lafayette, Louisiana. As a Bay Host, you will be the face of Topgolf, greeting guests with enthusiasm and ensuring they have an exceptional experience from the moment they arrive. The position focuses on creating a warm and welcoming environment, engaging customers with energy and positivity while providing attentive service. You will interact directly with players, helping them get the most out of their visit by recommending food, beverage, and gaming options that best suit their needs. This job requires working closely with a team of Playmakers to maintain an orderly, clean, and inviting atmosphere in the bays and throughout the venue.

Bay Hosts at Topgolf enjoy a dynamic work environment where no two days are the same. The role is fast-paced and requires flexibility as shifts can include day, night, and weekends. This position offers competitive hourly wages with tips available for certain roles, making it a rewarding opportunity both financially and professionally. Beyond compensation, Topgolf provides numerous benefits to qualifying employees including health, dental, and vision insurance, a 401(k) plan with a playmaker match, and access to a free mental well-being platform. Employees also receive perks like free gameplay, discounted food and retail products, and weekly Playmaker meals.

In addition to customer service, Bay Hosts are responsible for maintaining safety and cleanliness standards to ensure a safe and enjoyable environment for all visitors. The role demands physical activity such as lifting items up to 50 pounds, standing for extended periods, and moving about the venue engaging with guests and completing various tasks throughout the shift. Successful candidates embody Topgolf's core values of Fun, One Team, Excellence, Courage, and Caring, playing an integral role in delivering memorable experiences to every player and contributing positively to the team culture.

Topgolf is dedicated to fostering an inclusive and respectful workplace that celebrates diversity, and it is proud to be an equal opportunity employer committed to preventing discrimination and harassment. Candidates must be of legal age to serve alcohol where required and embrace a positive attitude and a team-oriented mindset for success in this role. If you thrive in lively environments, love interacting with people, and want to join a company that values growth, fun, and innovation, this Bay Host position at Topgolf Lafayette is the perfect fit for you.

Job Requirements

  • Must be of legal age to serve alcohol where required by law
  • Ability to lift and move items up to 50 pounds
  • Comfortable standing for extended periods and being physically active throughout the shift
  • Availability to work flexible shifts including days, nights, and weekends
  • High school diploma or equivalent
  • Ability to work well in a team environment

Job Qualifications

  • Previous experience serving food and beverages in a restaurant or entertainment setting
  • Strong communication and interpersonal skills
  • Ability to thrive in a fast-paced, popular environment
  • Positive attitude and team player mentality
  • Ability to provide excellent customer service focused on player satisfaction
  • Basic knowledge of safety and sanitation standards in hospitality

Job Duties

  • Welcome players to their bays with energy and enthusiasm
  • Recommend food, beverage, and gaming options tailored to enhance player experience and drive sales
  • Provide quick and accurate order taking and deliver excellent food and beverage service
  • Maintain cleanliness and organization of bay areas, including clearing tables and refilling drinks
  • Work collaboratively with fellow Playmakers to ensure smooth operations and resolve any guest concerns
  • Adhere to safety and sanitation standards to maintain a clean and safe environment
  • Embody Topgolf's core values in daily interactions and contribute to a positive team culture

Job Criteria

Experience

No experience required


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