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Bay Host (Server)

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $6.02
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k)
Free mental well-being platform
FREE gameplay
Discounted food and retail items

Job Description

Topgolf is a global sports and entertainment community that redefines the way people connect and have fun through interactive golf games combined with great food and entertainment. Known for its innovative approach to leisure activities, Topgolf offers a vibrant atmosphere where guests, known as Players, enjoy competitive golfing combined with a social experience. As a leader in the entertainment industry, Topgolf is committed to fostering an inclusive environment that encourages creativity, teamwork, and personal growth. It has established itself as a place where fun, connection, and innovation collide to create memorable experiences for every visitor. The company is dedicated to promoting diversity and equality in the workplace, offering equal opportunities for all associates and maintaining a respectful and supportive culture. Topgolf also provides competitive hourly wages, benefits, and opportunities for career advancement. The role of Bay Host at Topgolf is integral in enhancing the overall experience of our Players by delivering top-tier customer service in a lively and energetic setting. A Bay Host serves as the welcoming face to guests as they arrive at their bays, setting the tone for an unforgettable visit by engaging with Players, guiding them through the amenities, and recommending food, beverages, and games tailored to their preferences. This position requires a strong ability to multitask in a fast-paced, popular environment while maintaining a friendly and positive attitude. \n\n Bay Hosts at Topgolf are responsible for providing excellent service that ensures a seamless, fun-filled gaming and dining experience for all guests. They manage the cleanliness and organization of bays, take orders accurately, refill drinks promptly, and collaborate with other team members to create a cohesive, supportive, and entertaining environment. The role goes beyond simple guest service by promoting safety and sanitation within the facility, upholding company values such as Fun, One Team, Excellence, Courage, and Caring, and contributing to a culture that values every Playmaker’s well-being. This demanding position involves physical activity such as lifting up to 50 pounds, being on feet for extended periods, and maintaining stamina through busy shifts. Candidates must be of legal age to serve alcohol where applicable. Topgolf offers a range of benefits including health, dental, and vision insurance, 401(k) plans with company match, free mental well-being platforms, and perks such as free gameplay and discounted food and retail. The company values individuals who bring energy, enthusiasm, and a team-oriented mindset to the role, making it ideal for those who thrive in environments that blend fun, creativity, and customer-focused service. This part-time and full-time opportunity allows for flexible scheduling including day, night, and weekend shifts.

Job Requirements

  • Must be of legal age to serve alcohol where required by law
  • ability to lift and move items up to 50 lb
  • ability to be on feet for most of the day
  • ability to perform active tasks and maintain endurance in a high-volume environment

Job Qualifications

  • Positive attitude
  • one team mentality
  • player focus
  • ability to thrive in a popular environment
  • experience serving food and beverages in restaurant, hospitality, or entertainment setting

Job Duties

  • Welcome players to their bays with energy and enthusiasm
  • connect the dots on why they’re visiting and share all the cool things Topgolf has to offer
  • actively recommend food, beverage, and gaming options tailored to their visit
  • provide outstanding food and beverage recommendations
  • take orders quickly and accurately
  • keep bay areas clean and organized by clearing tables, refilling drinks, and maintaining a welcoming space
  • be readily available with a strong T-line presence, working seamlessly with fellow Playmakers
  • uphold safety and sanitation standards
  • live Topgolf’s core values every day

Job Criteria

Experience

Entry Level (1-2 years)


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