Bay Host

Topgolf Entertainment Group is a global sports and entertainment community known for its innovative approach to fun, combining golf, technology, and a vibrant social atmosphere. With numerous locations worldwide, Topgolf provides a unique experience that appeals to guests of all ages and skill levels, blending sports, dining, and entertainment into one engaging destination. As a leader in the hospitality and entertainment industry, Topgolf focuses on creating memorable experiences for guests through exceptional service and a welcoming ambiance. The company’s commitment to inclusion, diversity, and equal opportunity employment reflects its dedication to fostering a positive and supportive work environment for all employees. Topgolf operates with a strong set of core values including Fun, One Team, Excellence, Edgy Spirit, and Caring, which guide every aspect of the guest and associate experience.

The role of a Topgolf Bay Host is essential to delivering the signature Topgolf experience. This position involves welcoming guests warmly to the bays, ensuring they feel valued and well-informed about the various offerings available. The Bay Host is responsible for taking and delivering food and beverage orders efficiently and ensuring the bay areas remain clean and organized throughout the visit. They assist guests with setting up the bays and provide guidance on using Topgolf’s innovative technology to enhance their gameplay. Strong interpersonal and communication skills are crucial in this role, as Bay Hosts must handle guest inquiries and resolve concerns with professionalism and a positive attitude.

Working in a fast-paced environment, the Bay Host collaborates closely with other team members to foster a welcoming and energetic atmosphere, contributing to an enjoyable and memorable experience for every guest. This position requires availability during evenings, weekends, and holidays to meet the peak times of guest visits. Additionally, the Bay Host must comply with safety and health regulations to ensure the wellbeing of guests and staff alike. Prior experience in hospitality or customer service is preferred but not mandatory for motivated candidates ready to bring excellent service and a friendly presence to the vibrant environment of Topgolf. This role offers comprehensive benefits including health, dental, and vision coverage, along with opportunities for free play and food discounts for qualifying associates. Topgolf values its team members and strives to provide a supportive workplace where individuals can grow professionally while delivering outstanding entertainment and hospitality.