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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $17.13
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Career growth opportunities
Professional Development
State certification support
Employee Discounts
Job Description
The Bay Club Company, often referred to as TBCC, is a distinguished hospitality company that manages premier private clubs, offering a unique blend of luxury, comfort, and exceptional member experiences. TBCC is renowned for its unwavering commitment to quality service, a vibrant culture, and a strong dedication to fostering inclusive and engaging environments for both members and employees. As a leader in the private club and hospitality industry, The Bay Club Company continuously seeks talented individuals who are passionate about hospitality and dedicated to upholding the company’s high standards and values.
The Operations Associate position at The Bay Cl... Show More
The Operations Associate position at The Bay Cl... Show More
Job Requirements
- Ability to perform primary job functions satisfactorily
- knowledge of company policies
- ability to read, understand, and communicate written and oral information
- computer skills including email software like Microsoft Outlook
- at least one year experience in hospitality or related field
- food safety certification if applicable
- professional and friendly demeanor
- strong communication and conflict resolution skills
- enthusiasm and responsibility
- self-motivation and initiative
- organizational skills
- CPR certification
- physical ability to stand for extended periods, lift up to 50 pounds, walk, stoop, kneel, crouch, and perform cleaning
- willingness to work flexible schedules including evenings, weekends, and holidays
Job Qualifications
- At least one year experience in hospitality or related service position preferred
- food safety certified if applicable
- professional and friendly manner with excellent customer service skills
- strong verbal communication and conflict resolution skills
- enthusiastic, responsible, and dependable team player
- self-motivated and initiative-taking
- well organized and detail oriented
- CPR certified
- knowledge of company policies
- ability to read, understand, and communicate information effectively in writing and orally
- ability to utilize club software and email communication tools
Job Duties
- Greet members and guests upon arrival to the club
- check members in by verifying their membership
- ensure all guests complete guest registration waivers and pay applicable fees
- book appointments, programs, and class reservations
- provide information on club programming and facilities
- deliver exceptional service to members, guests, and associates
- represent the club professionally through image, dress, and communication
- operate cash register and process payments
- manage and balance cash drawer
- perform opening and closing duties
- answer and transfer phone calls
- create and serve food and beverage items
- promote daily specials and upgrades
- maintain clean and safe work environment
- provide pool deck hospitality including greeting, seating, and serving food and drinks
- refill and maintain refreshment stations
- assist with towel operation
- audit parked cars and perform garage duties
- assist in cleaning and stocking club areas
- perform detail cleaning and preventive maintenance
- maintain janitorial supplies
- assist with laundry functions
- communicate timely and participate in club events and training
- work flexible hours including evenings, weekends, and holidays
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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