
Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $11.00 - $13.00
Work Schedule
Flexible
Benefits
Employee Discounts
Health Insurance
Training and Development
Job Description
Woodhouse Spa is an acclaimed premier spa franchise established in 2001, renowned for its innovative and holistic approach to self-care and wellness. With over 85 locations nationwide, Woodhouse has set the gold standard for neighborhood spas by combining luxurious treatments with an inviting, calming atmosphere that fosters renewal and relaxation. The brand focuses on providing a comprehensive wellness experience that extends beyond the walls of the spa, ensuring guests leave feeling refreshed and revitalized long after their visit. Woodhouse offers an extensive menu of signature massages, facials, body treatments, and rituals, each designed to promote total well-being and cater to the unique needs of its diverse clientele. This franchise is independently owned and operated by dedicated franchisees committed to delivering exceptional customer service and maintaining the integrity of the Woodhouse brand. Employees at Woodhouse work in an uplifting environment that values growth, professionalism, and a passion for hospitality.
Now hiring a Spa Concierge to join the award-winning Woodhouse Spa team, which has been recognized as a Top Workplace by The Times-Picayune for five consecutive years. As a Spa Concierge, you will be the first point of contact, responsible for welcoming guests warmly and confirming the details of their visit. Your role involves much more than basic check-in and check-out procedures; you will be instrumental in crafting memorable experiences by guiding guests through spa enhancements and retail options, thereby elevating their overall journey. This position plays a pivotal role in supporting the entire service team and driving spa performance through attentive customer service and sales. The role features hourly pay ranging from $11.00 to $13.00 plus commission incentives based on retail and enhancement sales, providing a direct link between your efforts and your earnings. Successful candidates will exhibit a friendly and detail-oriented demeanor, demonstrating excellent interpersonal skills and teamwork. Prior sales experience is preferred, complementing your passion for hospitality and commitment to fostering a welcoming spa environment. Joining Woodhouse means committing to a purpose-driven career where your dedication supports guests' well-being and contributes to a thriving, supportive team culture.
Now hiring a Spa Concierge to join the award-winning Woodhouse Spa team, which has been recognized as a Top Workplace by The Times-Picayune for five consecutive years. As a Spa Concierge, you will be the first point of contact, responsible for welcoming guests warmly and confirming the details of their visit. Your role involves much more than basic check-in and check-out procedures; you will be instrumental in crafting memorable experiences by guiding guests through spa enhancements and retail options, thereby elevating their overall journey. This position plays a pivotal role in supporting the entire service team and driving spa performance through attentive customer service and sales. The role features hourly pay ranging from $11.00 to $13.00 plus commission incentives based on retail and enhancement sales, providing a direct link between your efforts and your earnings. Successful candidates will exhibit a friendly and detail-oriented demeanor, demonstrating excellent interpersonal skills and teamwork. Prior sales experience is preferred, complementing your passion for hospitality and commitment to fostering a welcoming spa environment. Joining Woodhouse means committing to a purpose-driven career where your dedication supports guests' well-being and contributes to a thriving, supportive team culture.
Job Requirements
- high school diploma or equivalent
- previous customer service experience preferred
- ability to work flexible hours including weekends and holidays
- excellent communication skills
- basic computer literacy
- sales-oriented mindset
- positive attitude and team player
Job Qualifications
- high school diploma or equivalent
- prior experience in customer service or hospitality preferred
- strong communication and interpersonal skills
- ability to multitask and manage time effectively
- sales experience is an asset
- proficiency with basic computer software and booking systems
- friendly and approachable demeanor
Job Duties
- greet and welcome guests upon arrival
- confirm appointment details and assist with check-in and check-out processes
- guide guests through available enhancements and retail options to maximize their spa experience
- support spa service team by coordinating guest needs and appointments
- handle guest inquiries and resolve concerns promptly and professionally
- contribute to achieving spa sales goals through effective recommendation of products and services
- maintain a clean and organized front desk and lobby area
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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