Bartender/Front Desk Agent - Salt Ranch Nashville

Nashville, TN, USA|Onsite

Job Overview

Work Schedule

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Professional development opportunities

flexible schedules

team environment

Job Description

Our establishment is a reputable hospitality business known for delivering exceptional guest experiences and high-quality service. We operate in a fast-paced environment where customer satisfaction and efficient service are our top priorities. Whether serving drinks or managing administrative tasks, we pride ourselves on maintaining professionalism and a welcoming atmosphere that keeps guests coming back. Our team members are crucial in creating memorable experiences and upholding the standards of our brand. We believe in fostering a collaborative work culture where employees are encouraged to grow and take initiative, ensuring a vibrant and effective workplace.

We are currently seeking a dynamic and detail-oriented Bar and Front Desk Associate to join our team. This role is integral in managing bar supplies, preparing drink orders, and providing excellent guest service both at the bar and the front desk. The successful candidate will have comprehensive knowledge of various types of liquor, drink recipes, pricing, and proper serving techniques, ensuring guests receive beverages that meet our quality standards. They will also be adept in cash handling, including using POS systems like MICROS, managing discounts, tips, and maintaining accurate financial transactions.

Apart from bar duties, this role includes front desk responsibilities such as answering phones, checking guests in and out, handling service recovery, and responding to guest requests promptly. The ideal candidate will possess strong communication skills, a high work ethic, and the ability to thrive under pressure during busy shifts. Formal training in liquor liability and adherence to company policies are mandatory, ensuring compliance and responsible service of alcohol.

This position offers an exciting opportunity to engage with guests directly and contribute to a positive environment. You will be part of a dedicated team that values collaboration and strives to provide great guest experiences. If you are passionate about hospitality, eager to learn, and ready to take on varied duties in a lively setting, this role is perfect for you. Employment is full-time with varying schedules that may include nights, weekends, and holidays, providing you with an enriching work experience in the hospitality industry.

Job Requirements

High school diploma or equivalent
Ability to work varying schedules including nights weekends and holidays
Physical ability to work in a standard office environment including prolonged periods of sitting and working on a computer 6-8 hours a day
Occasional standing and walking throughout the workday
Ability to lift and move 10-25 pounds as needed
Visual ability to read from a computer screen and printed materials
Ability to communicate effectively verbally and in writing
Attend liquor liability training within 30 days of employment and every 2 years thereafter
Willingness to work as part of a team and provide excellent guest service

Job Qualifications

Effective communication skills both verbal and written to communicate with guests and associates
High work ethic and self-initiative
Able to work in high pressure and fast paced situations
Courtesy and professionalism in dealing with guests
Ability to multitask and prioritize duties effectively
Basic computer skills especially with point of sale systems
Trained in liquor liability as required
Previous experience in hospitality or customer service preferred

Job Duties

Efficiently maintain bar supplies including preparation of daily requisition as necessary
Must be completely familiar with all different kinds of liquor recipes and prices of drinks proper glassware used for each recipe as well as garnishes needed
Know drink recipes prices and type of beverages available
Be familiar with accurate cash handling procedures to include proper discounting MICROS system or registers bank procedures and tip policies
Responsible for accurately charging the guests for drinks
Responsible for accurate intake of all the monies
Anticipate guest needs respond promptly and acknowledge all guests maintaining positive guest relations at all times
Resolve guest complaints ensuring guest satisfaction in each interaction
Be formally trained regarding liquor liability within 30 days of employment and every 2 years thereafter
Work at the front desk answering phones checking guests in and out service recovery and assisting with guest requests