
Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $18.50 - $1.00
Work Schedule
Fixed Shifts
Benefits
Quarterly bonus
flexible scheduling
Paid Time Off
hotel discounts
Free room nights
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Job Description
Drury Hotels is a renowned hospitality company dedicated to providing exceptional guest experiences with a focus on comfort, service, and community engagement. Established with a commitment to creating a welcoming environment, Drury Hotels has earned recognition as one of Newsweek's America’s Greatest Workplaces for 2025. The company values its team members and fosters a culture of growth, support, and well-being, making it an ideal place to work for individuals passionate about hospitality and guest service. Located in Grand Rapids, Michigan, the property at 5175 28th Street SE offers a dynamic work setting that balances professional development and personal satisfaction.
This part-time afternoon position at Drury Hotels is an excellent opportunity for candidates seeking flexible work hours with a competitive wage starting at $18.50 per hour. The role is scheduled from 4 pm to 8 pm, with up to three shifts per week from Thursday through Saturday. Employees in this position are offered an impressive package that includes earned time off and 401(k) options, reflecting the company’s dedication to employee welfare and long-term financial security. The role focuses on ensuring that guests enjoy the hotel’s complimentary 5:30 p.m. Kickback, a unique hospitality offering that enhances guest satisfaction through food and beverage service.
In this role, the successful candidate will be responsible for overseeing the Kickback hour, ensuring food preparation and cleanup meet the highest standards of hygiene and presentation. Maintaining cleanliness and organization in both the kitchen and lobby area is essential to uphold the hotel's standards. The position demands careful attention to food safety protocols and inventory management to ensure supplies are well-stocked and ready for service. As a representative of Drury Hotels, the team member will embody the company’s culture by delivering outstanding service with integrity and hospitality.
The role requires interaction with diverse guests and team members, providing a friendly and courteous service experience. The employee will respond to guest inquiries about the hotel, local community, and events, contributing to a welcoming and informed atmosphere. This position is ideal for individuals who thrive in a guest-focused environment and enjoy creating happy, comfortable, and relaxing experiences for others. Drury Hotels offers more than just a job; it provides a place where employees belong and have opportunities for career growth through mentorship, cross-training, and internal promotions. Benefits such as health insurance, paid time off, flexible scheduling, and wellness programs make this position a valuable career choice for those looking to enter or grow within the hospitality industry.
This part-time afternoon position at Drury Hotels is an excellent opportunity for candidates seeking flexible work hours with a competitive wage starting at $18.50 per hour. The role is scheduled from 4 pm to 8 pm, with up to three shifts per week from Thursday through Saturday. Employees in this position are offered an impressive package that includes earned time off and 401(k) options, reflecting the company’s dedication to employee welfare and long-term financial security. The role focuses on ensuring that guests enjoy the hotel’s complimentary 5:30 p.m. Kickback, a unique hospitality offering that enhances guest satisfaction through food and beverage service.
In this role, the successful candidate will be responsible for overseeing the Kickback hour, ensuring food preparation and cleanup meet the highest standards of hygiene and presentation. Maintaining cleanliness and organization in both the kitchen and lobby area is essential to uphold the hotel's standards. The position demands careful attention to food safety protocols and inventory management to ensure supplies are well-stocked and ready for service. As a representative of Drury Hotels, the team member will embody the company’s culture by delivering outstanding service with integrity and hospitality.
The role requires interaction with diverse guests and team members, providing a friendly and courteous service experience. The employee will respond to guest inquiries about the hotel, local community, and events, contributing to a welcoming and informed atmosphere. This position is ideal for individuals who thrive in a guest-focused environment and enjoy creating happy, comfortable, and relaxing experiences for others. Drury Hotels offers more than just a job; it provides a place where employees belong and have opportunities for career growth through mentorship, cross-training, and internal promotions. Benefits such as health insurance, paid time off, flexible scheduling, and wellness programs make this position a valuable career choice for those looking to enter or grow within the hospitality industry.
Job Requirements
- High school diploma or equivalent
- Prior experience in hospitality or customer service preferred
- Ability to work flexible afternoon shifts Thursday through Saturday
- Strong communication and interpersonal skills
- Basic knowledge of food safety and inventory management
- Must be able to stand for extended periods
- Ability to follow directions and work effectively in a team environment
Job Qualifications
- Knowledge of hotel accommodations, the community, and hotel services
- Ability to conduct accurate inventory of food items and calculate order levels
- Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere
- Ability to speak and receive direction (written and verbal direction) in English
Job Duties
- Oversee the 5:30 Kickback for guests through food preparation and with clean-up
- See to it that the kitchen and lobby area are clean and well organized
- Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels
- Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers
- Answer guest’s questions using your knowledge of the hotel, area, and events
- Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude
Job Criteria
Experience
No experience required
Job Location
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