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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $18.50 - $1.00
Work Schedule
Fixed Shifts
Benefits
Quarterly bonus
flexible scheduling
Paid Time Off
hotel discounts
Free room nights
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Job Description
Drury Hotels is a renowned hospitality company dedicated to providing exceptional guest experiences with a focus on comfort, service, and community engagement. Established with a commitment to creating a welcoming environment, Drury Hotels has earned recognition as one of Newsweek's America’s Greatest Workplaces for 2025. The company values its team members and fosters a culture of growth, support, and well-being, making it an ideal place to work for individuals passionate about hospitality and guest service. Located in Grand Rapids, Michigan, the property at 5175 28th Street SE offers a dynamic work setting that balances professional development and personal satisfaction.
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Job Requirements
- High school diploma or equivalent
- Prior experience in hospitality or customer service preferred
- Ability to work flexible afternoon shifts Thursday through Saturday
- Strong communication and interpersonal skills
- Basic knowledge of food safety and inventory management
- Must be able to stand for extended periods
- Ability to follow directions and work effectively in a team environment
Job Qualifications
- Knowledge of hotel accommodations, the community, and hotel services
- Ability to conduct accurate inventory of food items and calculate order levels
- Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere
- Ability to speak and receive direction (written and verbal direction) in English
Job Duties
- Oversee the 5:30 Kickback for guests through food preparation and with clean-up
- See to it that the kitchen and lobby area are clean and well organized
- Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels
- Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers
- Answer guest’s questions using your knowledge of the hotel, area, and events
- Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude
Job Criteria
Experience
No experience required
Job Location
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