Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee wellness programs
Job Description
Spokane Tribe Casino is a premier entertainment destination offering guests an exciting gaming experience combined with exceptional dining and hospitality services. As a well-established casino, it prides itself on its commitment to delivering top-notch customer service, vibrant atmosphere, and a wide variety of gaming options. Located in the heart of Spokane, this casino creates memorable experiences for visitors while maintaining the highest standards of safety, security, and compliance.
The bartender role at Spokane Tribe Casino is a dynamic position that plays a crucial part in enhancing the guest experience. The incumbent will be responsible for mixing and serving a wide range of alcoholic and non-alcoholic beverages to patrons, ensuring every drink is prepared following precise recipes. Beyond cocktail preparation, the bartender supports the Mission, Vision, and Values of the casino by fostering a welcoming environment where guests feel comfortable and valued. This role demands excellent interpersonal skills, attentiveness, and the ability to multitask efficiently in a fast-paced environment.
In addition to mixing drinks, the bartender maintains the cleanliness and organization of the bar area and associated equipment. Monitoring inventory par levels and communicating equipment needs or repairs to the Beverage Manager are essential responsibilities. Security and accuracy are also critical, as the bartender is accountable for managing the cash bank assigned and must ensure all transactions are correctly handled.
Working conditions in this role involve exposure to varying levels of noise, crowds, and smoke, reflective of the busy casino environment. Effective communication with both customers and colleagues at all levels is essential for smooth operations and customer satisfaction. The role also includes supervising barbacks, ensuring their actions align with the high standards of the establishment.
This position requires adherence to regulatory and compliance standards, including being 21 years of age and securing the necessary State or Tribal Gaming License. Knowledge and skills for the job are typically developed through five years of bartending experience or progressive training within the Food & Beverage department. Strong guest service orientation, problem-solving abilities, and the capacity to maintain composure under pressure are vital traits for success.
The bartender role at Spokane Tribe Casino is a dynamic position that plays a crucial part in enhancing the guest experience. The incumbent will be responsible for mixing and serving a wide range of alcoholic and non-alcoholic beverages to patrons, ensuring every drink is prepared following precise recipes. Beyond cocktail preparation, the bartender supports the Mission, Vision, and Values of the casino by fostering a welcoming environment where guests feel comfortable and valued. This role demands excellent interpersonal skills, attentiveness, and the ability to multitask efficiently in a fast-paced environment.
In addition to mixing drinks, the bartender maintains the cleanliness and organization of the bar area and associated equipment. Monitoring inventory par levels and communicating equipment needs or repairs to the Beverage Manager are essential responsibilities. Security and accuracy are also critical, as the bartender is accountable for managing the cash bank assigned and must ensure all transactions are correctly handled.
Working conditions in this role involve exposure to varying levels of noise, crowds, and smoke, reflective of the busy casino environment. Effective communication with both customers and colleagues at all levels is essential for smooth operations and customer satisfaction. The role also includes supervising barbacks, ensuring their actions align with the high standards of the establishment.
This position requires adherence to regulatory and compliance standards, including being 21 years of age and securing the necessary State or Tribal Gaming License. Knowledge and skills for the job are typically developed through five years of bartending experience or progressive training within the Food & Beverage department. Strong guest service orientation, problem-solving abilities, and the capacity to maintain composure under pressure are vital traits for success.
Job Requirements
- Must be at least 21 years of age
- Ability to mix a wide variety of alcoholic and non-alcoholic drinks
- Experience of five years in bartending or related roles
- Ability to multitask effectively in a fast-paced environment
- Must tolerate noise, smoke, and temperature variations
- Ability to distinguish denominations of currency and make accurate change
- Ability to maintain cleanliness and safety in the work environment
- Ability to communicate clearly and effectively
- Must secure and maintain a State or Tribal Gaming License
Job Qualifications
- High school diploma or equivalent
- Minimum five years of bartending or similar experience
- Strong guest service and problem-solving skills
- Ability to multitask in a fast-paced environment
- Effective communication skills with customers and team members
- Knowledge of mixing a wide variety of drinks
- Ability to obtain and maintain State or Tribal Gaming License
Job Duties
- Provide excellent customer service while mixing and serving alcoholic and non-alcoholic drinks to patrons
- Prepare cocktails using prescribed recipes for cocktail servers and guests
- Maintain equipment in an orderly manner and notify Beverage Manager of any repairs or needs
- Interact with guests to ensure a comfortable and welcoming environment
- Maintain a clean and safe work environment
- Monitor par levels of supplies at assigned bars
- Communicate any issues or problems to immediate supervisor
- Manage the security and accuracy of assigned cash bank
- Supervise barbacks and inspect assigned areas
- Comply with company standards and regulatory requirements
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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