Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $9.75 - $18.25
Benefits
day-one medical coverage
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Job Description
PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences. With 43 destinations across North America, as well as an online presence through theScore Bet Sportsbook and Casino, PENN Entertainment has established itself as a major player in the industry. The company is committed to innovating the entertainment experience, blending casino gaming with sports betting and digital platforms to create a seamless and exciting environment for their guests. PENN Entertainment prides itself on its vibrant workplace culture where diversity, sustainability, and community engagement are key pillars. The company believes in fostering a supportive environment for its employees, promoting growth, well-being, and career advancement.
This position offers part-time employment within PENN Entertainment, where the company promotes a high-energy, fun-filled atmosphere. The role focuses on providing exceptional guest service in a dynamic, fast-paced environment. Employees in this role will work closely with an extremely diverse set of coworkers who share a passion for helping guests have a great experience. The company supports its staff through competitive total rewards packages including wellness programs, day-one medical coverage, 401(k) matching, and performance bonuses. Paid time off is earned based on local policies and length of service.
The core responsibilities include serving beverages to guests efficiently and professionally, monitoring alcohol consumption according to guidelines, and ensuring a clean and safe workstation. This role also involves handling cash and POS transactions accurately while maintaining integrity in financial controls. The successful candidate will act as an ambassador of goodwill, promoting casino events and providing personalized service that enhances the overall guest experience. This is a great opportunity for individuals who enjoy working in a bustling entertainment environment, interacting with people, and advancing their careers within a supportive and inclusive company.
This position offers part-time employment within PENN Entertainment, where the company promotes a high-energy, fun-filled atmosphere. The role focuses on providing exceptional guest service in a dynamic, fast-paced environment. Employees in this role will work closely with an extremely diverse set of coworkers who share a passion for helping guests have a great experience. The company supports its staff through competitive total rewards packages including wellness programs, day-one medical coverage, 401(k) matching, and performance bonuses. Paid time off is earned based on local policies and length of service.
The core responsibilities include serving beverages to guests efficiently and professionally, monitoring alcohol consumption according to guidelines, and ensuring a clean and safe workstation. This role also involves handling cash and POS transactions accurately while maintaining integrity in financial controls. The successful candidate will act as an ambassador of goodwill, promoting casino events and providing personalized service that enhances the overall guest experience. This is a great opportunity for individuals who enjoy working in a bustling entertainment environment, interacting with people, and advancing their careers within a supportive and inclusive company.
Job Requirements
- Must be 21 years of age
- high school diploma or equivalent
- excellent customer service/communication skills
- count money and change correctly
- knows cocktail ingredients and proper mixing and pouring techniques
- available to work required schedule which may include nights, weekends, holidays and overtime as needed
- must meet professional appearance standards as prescribed by company policy
- must be physically mobile with reasonable accommodation
- must be able to respond to visual and oral cues
- able to work in constricting areas
- able to tolerate noise and bright lights
- able to work at a fast pace in often crowded/noisy environment
- physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
- employee could be exposed to an environment containing unrestricted second-hand tobacco smoke
Job Qualifications
- Must be 21 years of age
- high school diploma or equivalent
- excellent customer service/communication skills
- knowledge of cocktail ingredients and proper mixing and pouring techniques
- ability to work required schedule including nights, weekends, holidays and overtime
- must meet professional appearance standards
- physically mobile with reasonable accommodation
- ability to respond to visual and oral cues
- able to work in constricting areas
- able to tolerate noise and bright lights
- able to work at a fast pace in often crowded/noisy environment
Job Duties
- Monitoring guest consumption of alcohol and intervenes as needed according to guidelines
- serving as ambassador of goodwill while working and at customer and public relations functions
- promoting casino events and programs
- providing personalized service and uses guest name
- resolving service problems according to guidelines
- providing fast, friendly, professional beverage service to casino guests and beverage servers
- preparing and pouring drink orders with proper portions and ingredients according to recipe, communicating with beverage servers, and presenting drinks to guests or servers as required
Job Criteria
Experience
No experience required
Job Location
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