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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $15.00 - $16.50
Work Schedule
Standard Hours
Flexible
Night Shifts
Benefits
401(k) retirement plan
generous paid time off (PTO) policy
Exclusive team member discounts
Job Description
Caesars Entertainment is a globally renowned leader in the hospitality and gaming industry, offering a wide range of entertainment, dining, and betting opportunities. Known for its innovative approach and commitment to creating extraordinary experiences, the company operates prestigious properties all over the world, including the iconic Harrah's Joliet in Illinois. Harrah's Joliet is a vibrant casino and entertainment venue, positioned as a destination for excitement and hospitality with a focus on delivering memorable guest experiences in a lively atmosphere. This establishment prides itself on fostering a culture of excellence, collaboration, and service that aligns with its mission to "Create the... Show More
Job Requirements
- Must be 21 years of age
- Basic math skills
- Able to balance a service tray
- Must be able to lift up to 90 lbs and carry objects weighing up to 50 lbs
- Position requires 10% standing, 90% walking
- Requires very frequent lifting, bending, pushing, twisting, kneeling, climbing, stooping and reaching overhead
- Must be able to respond to touch, speech, smell, aural and visual cues
- Must be able to exert fast-paced mobility for periods of up to 10 hours in length
- Must be able to work in a fast-paced environment involving constant internal and external customer contact
Job Qualifications
- High School Diploma or equivalent
- Prior service experience in an upscale restaurant or lounge
- Knowledge of wine service
- Excellent customer service skills
- Neat, clean appearance
- Excellent and outgoing personality
- Ability to be flexible with scheduling including nights, holidays and weekends
- Knowledge of operating point of sale
- Successful completion of alcohol management training
- Certificate from bartender school or equivalent years of experience
Job Duties
- Give prompt, pleasant, courteous and efficient service
- Prepares all beverages utilizing standard portions, ingredients and garnish
- Mixes drinks according to prescribed recipes
- Keeps station stocked with all liquor, glasses and accessories necessary
- Accounts for all beginning cash register bank, all cash, complimentary drinks and charge receipts
- Operates a point of sale, ringing in proper amount into register and giving guest or server correct change
- Maintains low beverage costs while assuring quality products
- Possesses knowledge of all liquors, beverage recipes and required garnishes
- Maintains a respectful and professional demeanor with guests
- Follows alcohol management guidelines
- Assists in all aspects of the operation when necessary
- Performs all side work duties for assigned shift
- Greets and welcomes all guests
- Maintains a neat, clean, organized, safe and comfortable environment
- Suggests and describes available wines and beverages
- Acts as a role model and credit to Harrah’s
- Adheres to all department and company policies
- Performs all related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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