Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $10.00 - $18.75
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Training and Development

Job Description

The hiring establishment is a hospitality venue that focuses on delivering exceptional guest experiences through a friendly and professional beverage service team. This establishment is dedicated to maintaining high standards of family-style service, core values centered on customer satisfaction, and a culture that values diversity, equity, and inclusion. As part of the hospitality and service industry, this venue likely includes a bar or lounge area where guests can enjoy a variety of beverages, including alcoholic drinks. The establishment prides itself on providing a fun, safe, and welcoming atmosphere for its patrons, ensuring they have an enjoyable visit every time.

This role is for a professional Beverage Server or Bartender who will play a crucial part in preparing and serving drinks to guests as well as other servers within the venue, such as food servers and cocktail waitresses. This position requires the ability to greet guests warmly, take drink orders, and prepare drinks using proper recipes and glassware. The responsibility of serving drinks efficiently and with a friendly demeanor is paramount, as this directly impacts guest satisfaction and the overall guest experience.

The Beverage Server will also be responsible for maintaining cleanliness and organization of the bar area, directing beverage attendants, and ensuring that all drinks are correctly rung up on the register with accurate change returned to guests. This role demands strict adherence to laws and company policies regarding alcohol service, including checking identification to verify guests are 21 years of age or older and monitoring guests for signs of intoxication to avoid over-service. The server must exhibit excellent communication skills, observation ability, and a cheerful, easygoing disposition to foster a safe and enjoyable environment.

Additional duties include answering guest inquiries about the property and ongoing events, embodying the establishment's mission, vision, and core values, and actively promoting and living the diversity, equity, and inclusion culture within the organization. The position also involves using Point of Sale systems, specifically Infogenesis POS, and demands physical stamina to handle constant walking, bending, reaching up to 8 feet, and maneuvering items weighing up to 40 pounds.

Job Requirements

  • Constant walking, standing, twisting, bending, reaching (to a height of 8ft)
  • Transporting, pushing, pulling and maneuvering items weighing up to 40 lbs
  • Normal sense of smell, touch, sound and vision range including absence of color blindness
  • Eye/hand coordination and manual dexterity as well as the ability to distinguish letters and symbols
  • Use of electrical equipment and Infogenesis POS
  • Ability to understand and comply with all company and departmental rules, regulations, policies and procedures and union contract
  • Skill in establishing and maintaining effective working relationships with staff
  • Must maintain compliance with all state and local laws regarding proper alcohol service
  • Must be able to work with money and credit cards

Job Qualifications

  • Ability to provide our guests with excellent customer service
  • Excellent communication and observation skills
  • Easygoing demeanor to ensure a fun and safe environment for our guests
  • Ability to move quickly up and down the bar
  • Must have basic math skills
  • Must be able to run cash register
  • Must have excellent hand-to-eye coordination
  • High School diploma or equivalent
  • Must be at least 21 years of age to serve alcohol, in accordance with local laws

Job Duties

  • Greet guests in a friendly and cheerful manner while taking their drink order
  • Prepare drinks using proper recipe and glassware
  • Serve drinks in a fast, friendly and efficient manner
  • Keep the bar clean and organized
  • Direct beverage attendants
  • Correctly ring up drinks on the register and return correct change
  • Answer guest questions about the property and events
  • Monitor guest alcohol consumption levels and intoxication level
  • Ensure responsible serving only to guests 21 and older (carding, don’t over-serve)
  • Exemplify our core values, family style service, our mission and vision
  • Exemplify our DEI (diversity, equity, inclusion) culture
  • Perform other job-related duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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