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Job Overview
Employment Type
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training opportunities
flexible schedule
Job Description
The St. Louis Symphony Orchestra (SLSO) is a prestigious and historic organization dedicated to enriching lives through the power of music. As one of the leading orchestras in the United States, SLSO is committed to fostering a vibrant and connected community while presenting exceptional musical experiences. The orchestra operates in a dynamic and welcoming environment, including the renowned Powell Hall and the Jack C. Taylor Music Center, serving a diverse audience composed of patrons, donors, staff, volunteers, and stakeholders at all levels. Being part of the SLSO means contributing to an organization that values community engagement, artistic excellence, and memorable... Show More
Job Requirements
- high school diploma or equivalent
- previous experience in bartending or food and beverage service
- ability to stand for long periods
- legal age to serve alcohol
- excellent customer service and communication skills
- availability to work evenings and weekends
- ability to follow safety and sanitation regulations
- capacity to work in a fast-paced environment
- attention to detail and neat appearance
Job Qualifications
- prior bartending or food and beverage service experience
- excellent hospitality and interpersonal skills
- basic knowledge of alcoholic beverages and safe serving practices
- ability to interact effectively with diverse guests including donors staff and volunteers
- strong communication skills
- familiarity with point of sale (POS) systems
- ability to handle stressful situations calmly
- commitment to providing exemplary guest service
- passion for the arts and community engagement
Job Duties
- provide exceptional service for all guests ensuring a welcoming and inclusive environment for all
- represent the SLSO organization to a wide cross-section of the St. Louis community
- attend scheduled SLSO food and beverage training programs
- anticipate guest needs intervening in a helpful manner as soon as possible
- make reasonable attempts to resolve guest complaints and concerns or displays of unusual or disruptive behavior
- provide courteous directions to guests based on knowledge of Powell Hall's layout accessible routes and named spaces especially in newly reopened or unfamiliar spaces
- report at scheduled time dressed in standard SLSO attire with a neat appearance
- perform job duties as outlined in the SLSO Bartender Handbook and checklists including stocking set up and tear down of beverage stations attending the Guest Experience Pre-Concert Meeting restocking and cleaning
- prepare and serve food and beverages making recommendations to guests and promoting higher quality options when possible
- ensure compliance with all food and beverage regulations including verifying legal drinking age
- handle credit card transactions and operate the POS system accurately
- reconcile transactions with head bartender as part of closing procedures
- maintain cleanliness and organization of the bar bar tools and surrounding area
- collaborate with other team members to ensure excellent overall service
- follow all safety and sanitation policies
- monitor guest behavior and respond to intoxicated guests appropriately and safely
- fulfill role in emergency response situations as outlined in SLSO emergency procedure
- respond calmly and effectively to guest concerns disruptive behavior or emergency situations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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