Job Overview
Compensation
Type:
Hourly
Rate:
Exact $25.00
Benefits
Discounted Hotel Stays Across New England
Discounted meals at partner restaurants Twinflower Cafe and Five of Clubs
Health insurance including dental and vision (full-time only)
IRA plan matching up to 3% (full-time only)
Discounted rates at hotels, spa and food and beverage outlets (all employees)
Job Description
The Longfellow Hotel is a distinguished hospitality establishment located in the vibrant city of Portland. Known for its boutique atmosphere and a commitment to exceptional service, the hotel offers guests a unique blend of comfort, style, and local charm. Within this refined environment, the Five of Clubs bar stands out as a popular destination for both hotel guests and locals alike. This bar delivers a welcoming ambiance paired with a selection of beautifully crafted cocktails, a curated small wine and beer list, and an elevated bar menu designed to delight all tastes. The Longfellow Hotel prides itself on maintaining high... Show More
Job Requirements
- High school education or equivalent experiences
- Minimum two years bartending or related work
- Ability to obtain any required food handling or alcohol serving certifications required by local or state agencies
- Hotel/resort experience preferred
- Must be able to be on feet for entire shift
- Strong written and oral presentation skills
- Ability to multi-task in a high volume and demanding environment
- Strong interpersonal and team player skills
- Strong problem-solving skills
- Must have proper legal documents to work in the United States
Job Qualifications
- High school education or equivalent experiences
- Minimum two years bartending or related work
- Ability to obtain any required food handling or alcohol serving certifications required by local or state agencies (BABLO)
- Hotel/resort experience preferred
- Knowledge of Portland and surrounding areas highly desirable
- Must be able to be on feet for entire shift and communicate with guests appropriately and effectively
- Above and beyond attitude with a flexible schedule including weekends, holidays, and evenings
- Works in a careful and meticulous nature
- Strong written and oral presentation skills
- Ability to multi-task in a high volume and demanding environment
- Strong interpersonal and team player skills
- Strong problem-solving skills and ability to handle difficult situations and guests
- All applicants must have proper legal documents to work in the United States
Job Duties
- Prepare and serve a selection of wines, spirits, and mixed drinks from the menu while ensuring proper pouring, mixing, and blending according to established recipes and established Longfellow standards
- Maintain a strong working knowledge of all alcoholic and non-alcoholic ingredients and drinks/food to answer questions and accommodate off-menu requests
- Build rapport with guests with above and beyond service
- Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
- Service and take orders from guests seated at the bar area offering interesting and vivid descriptions of each item’s origin, taste, and preparation methods
- Assist with set-up and cleaning of operational areas
- Perform other tasks or projects as assigned by management
- Comply with Longfellow and SLH workplace rules and standards of conduct
Job Location
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