
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $10.25 - $19.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
employee wellness initiatives
Job Description
JW Marriott Scottsdale Camelback Inn Resort & Spa is a premier luxury resort located in the heart of Scottsdale, Arizona. Known for its stunning Southwestern architecture, beautiful desert landscape, and exceptional guest services, this resort offers a unique and memorable experience for visitors seeking comfort, relaxation, and excellence in hospitality. As part of Marriott International, a global leader in the hotel and lodging industry, the resort upholds rigorous standards of quality and guest satisfaction. The property includes several dining venues, a full-service spa, golf courses, and recreational facilities that emphasize both leisure and refined service. Staff members at JW Marriott Scottsdale Camelback Inn Resort & Spa are dedicated to delivering personalized and attentive experiences to guests, making the resort a preferred destination for travelers and locals alike.
The role of Guest Service Support Expert at JW Marriott Scottsdale Camelback Inn Resort & Spa is a vital position within the Food and Beverage department. This full-time, non-management role is designed to enhance the dining experience by providing crucial behind-the-scenes support that ensures seamless food and beverage operations. The primary responsibility of this position is to facilitate smooth service by setting tables, assisting kitchen staff, replenishing supplies, and maintaining clean and organized work areas. Guest Service Support Experts play an essential role in creating a welcoming atmosphere that allows guests to enjoy their meals and the overall ambiance of the resort without any disruption.
This position is tip-eligible and requires standing, walking, and moving throughout the resort for extended periods, sometimes on uneven or slippery surfaces. The role also involves physically demanding activities such as lifting, carrying, pushing, and pulling objects weighing up to 25 pounds independently, and up to 50 pounds with assistance. Flexibility and a hands-on approach are crucial, as tasks might include reaching overhead or bending to maintain or replenish food and beverage stations. Beyond manual tasks, the Guest Service Support Expert must consistently uphold company policies, safety standards, and maintain a professional appearance and communication style.
Candidates interested in this position do not need prior supervisory experience or specific licenses but should ideally have a high school diploma or a G.E.D equivalent. Experience in a food and beverage environment is preferred, though not required, making this an excellent opportunity for individuals looking to begin or advance their career in hospitality. The resort fosters a supportive and inclusive work environment where employees gain valuable hands-on experience and can develop skills applicable throughout the hospitality industry.
In summary, the Guest Service Support Expert role at JW Marriott Scottsdale Camelback Inn Resort & Spa offers a chance to join a prestigious luxury resort committed to delivering exceptional guest experiences. This position is critical to the daily operations that ensure guests leave with memorable dining memories, reflecting both quality food service and hospitality excellence. The candidate will find themselves in a dynamic, team-oriented environment where their contributions directly impact guest satisfaction and operational effectiveness.
The role of Guest Service Support Expert at JW Marriott Scottsdale Camelback Inn Resort & Spa is a vital position within the Food and Beverage department. This full-time, non-management role is designed to enhance the dining experience by providing crucial behind-the-scenes support that ensures seamless food and beverage operations. The primary responsibility of this position is to facilitate smooth service by setting tables, assisting kitchen staff, replenishing supplies, and maintaining clean and organized work areas. Guest Service Support Experts play an essential role in creating a welcoming atmosphere that allows guests to enjoy their meals and the overall ambiance of the resort without any disruption.
This position is tip-eligible and requires standing, walking, and moving throughout the resort for extended periods, sometimes on uneven or slippery surfaces. The role also involves physically demanding activities such as lifting, carrying, pushing, and pulling objects weighing up to 25 pounds independently, and up to 50 pounds with assistance. Flexibility and a hands-on approach are crucial, as tasks might include reaching overhead or bending to maintain or replenish food and beverage stations. Beyond manual tasks, the Guest Service Support Expert must consistently uphold company policies, safety standards, and maintain a professional appearance and communication style.
Candidates interested in this position do not need prior supervisory experience or specific licenses but should ideally have a high school diploma or a G.E.D equivalent. Experience in a food and beverage environment is preferred, though not required, making this an excellent opportunity for individuals looking to begin or advance their career in hospitality. The resort fosters a supportive and inclusive work environment where employees gain valuable hands-on experience and can develop skills applicable throughout the hospitality industry.
In summary, the Guest Service Support Expert role at JW Marriott Scottsdale Camelback Inn Resort & Spa offers a chance to join a prestigious luxury resort committed to delivering exceptional guest experiences. This position is critical to the daily operations that ensure guests leave with memorable dining memories, reflecting both quality food service and hospitality excellence. The candidate will find themselves in a dynamic, team-oriented environment where their contributions directly impact guest satisfaction and operational effectiveness.
Job Requirements
- high school diploma or G.E.D. equivalent
- no prior supervisory experience required
- willingness to work full time
- ability to perform physical tasks as described
- willingness to follow company policies and safety guidelines
- ability to maintain a professional appearance
- no license or certification required
Job Qualifications
- high school diploma or G.E.D. equivalent
- previous experience in food and beverage environment preferred
- strong communication skills
- ability to stand and move for extended periods
- physical ability to lift and carry up to 25 pounds unassisted
- team-oriented mindset
- attention to detail
Job Duties
- set tables and maintain dining areas
- assist kitchen staff with food and beverage preparations
- clean work areas and replenish supplies
- ensure compliance with safety and hygiene standards
- support smooth food and beverage transactions
- manage menu information and verify accuracy
- maintain professional appearance and communication
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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