Bartender | Part-Time | Benchmark International Arena

Tampa, FL, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Exact $11.98

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

401(k) savings plan

401(k) matching

Job Description

Oak View Group (OVG) is recognized globally as a premier leader in live entertainment infrastructure and services. Founded in 2015, OVG has made a significant impact in the sports and live entertainment industry through its comprehensive platform that encompasses venue development, venue management, hospitality services, and sponsorship sales. The company operates a diverse portfolio, including seven world-class owned venues, alongside a broad client roster comprising renowned arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. This expansive reach amplifies its influence and commitment to creating memorable experiences for fans and patrons worldwide. As a progressive and innovative entity, Oak View Group is committed to fostering diversity and inclusion, recognizing that a diverse workforce is essential to driving innovation and excellence in every aspect of its operations. The company values an inclusive culture where different perspectives unite to make a tangible difference in the live entertainment space.

We are currently seeking motivated and experienced Bartenders to join our team at multiple locations within the Benchmark International Arena. This part-time role offers an hourly wage of $11.98 and is tip-eligible, making it both financially rewarding and a fantastic opportunity to engage in the dynamic environment of live events. The primary focus of the Bartender position is to deliver exceptional beverage service with professionalism and warmth, contributing meaningfully to the overall fan experience during events. Bartenders at OVG are expected to maintain a clean, organized, and well-stocked bar while serving a wide range of alcoholic beverages efficiently and responsibly. The role requires a combination of product knowledge, excellent communication skills, and the ability to thrive in a fast-paced, customer-centric setting. Bartenders at Oak View Group play a crucial role in engaging with guests, ensuring compliance with all state and federal alcohol regulations, and upholding the company’s standards of excellence in guest service and teamwork.

This role is ideal for individuals who are passionate about the hospitality industry, knowledgeable about various beers, wines, and spirits, and capable of suggestive selling to enhance the guest experience. The position demands punctuality and flexibility as employees must be available to work evenings, weekends, and during long events as scheduled. Bartenders are also tasked with managing difficult guest situations diplomatically, ensuring safety and a positive atmosphere at all times. By joining OVG, candidates become part of a global organization committed to disrupting the live entertainment industry positively while cultivating a supportive and diverse workplace culture where every team member is encouraged to bring their best.

Job Requirements

Six months or more of bartending experience
ability to work nights, weekends, and long hours
valid food handling certificate and alcohol service permit if required
capable of lifting heavy objects
ability to work in a fast-paced environment
excellent communication skills
ability to handle confrontational guests responsibly
ability to prioritize and manage multiple tasks
must be self-directed and a team player

Job Qualifications

Bartending school preferred
six months or more of experience bartending
ability to work well in a team-oriented, fast-paced, event-driven environment
possess a valid food handling certificate and alcohol service permit if required
ability to prioritize tasks in a fast-paced environment
ability to be self-directed while working in a team-oriented environment
excellent interpersonal and communication skills
ability to work a flexible schedule including nights, weekends, and long hours
frequently required to lift heavy objects
previous experience operating POS systems is a plus
must be able to reach with hands and arms, sit, walk, stoop, kneel, and crouch

Job Duties

Demonstrate the ability to meet the company standard for excellence in guest service, interaction with co-workers, and uniform standards
follow the bar pre-shift notes and bar menus and provide service as described
serve alcoholic beverages following all proper procedures including state and federal alcohol regulations
learn and have knowledge of various beer, wine varieties and spirits and suggestively upsell products to guests
pour drinks responsibly in accordance with company standards for serving size
check guests' IDs to verify the minimum age requirement for purchasing alcoholic beverages
communicate a cut-off to a guest as required
listen and respond to customer requests or concerns
de-escalate intoxicated guest situations
contact management or security if needed for confrontational or belligerent guests
request additional or restock products as required
maintain a clean and sanitary workstation and ensure bar equipment is clean and well maintained
communicate clearly and respectfully with employees, co-workers, volunteers, management staff, and guests
perform other duties as directed by supervisors and managers