Job Overview

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Compensation

Hourly
Range $21.00 - $25.00
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Benefits

Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays
ongoing training and development

Job Description

Pyramid Global Hospitality is a renowned company dedicated to fostering a supportive and inclusive work environment that prioritizes the well-being and growth of its employees. Recognized for its People First culture, the company takes pride in providing comprehensive benefits such as health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, and employee rates on hotel stays. With a global presence spanning over 230 properties, Pyramid Global Hospitality is committed to continuous training and development opportunities to empower its workforce to advance their careers successfully. This dedication has established the company as a leader in hospitality, attracting both seasoned professionals and newcomers eager to thrive in a collaborative atmosphere.

One of the jewels of Pyramid Global Hospitality's portfolio is The Kendall Hotel, an iconic property located in the vibrant Kendall Square neighborhood of Cambridge, Massachusetts. The hotel features 73 uniquely designed guest rooms and 1,000 square feet of meeting space, blending historic charm with modern amenities. Situated near MIT and major technology firms, The Kendall Hotel is distinguished by its Queen Anne-style architecture and status as one of the few preserved 19th-century buildings in the area. It pays tribute to the spirit of innovation and independence reflected in the local community, earning it membership in the Historic Hotels of America and a listing on the National Register of Historic Places. Working at The Kendall Hotel offers a unique environment where employees contribute not only to exceptional guest experiences but also to preserving and celebrating Cambridge's rich heritage.

The current opportunity at The Kendall Hotel is for a highly motivated Bartender who will play a pivotal role in delivering memorable hospitality experiences. This position requires a customer-focused individual adept at building genuine and personable connections with guests from the moment they arrive until their departure. The Bartender must be skilled in preparing perfect beverages efficiently and accurately while engaging warmly with guests. Responsibilities include greeting guests, maintaining an organized bar setup, guiding guests through the beverage menu with descriptive selling techniques, collaborating with restaurant and kitchen staff, handling guest concerns professionally, and ensuring timely billing. The role also involves managing inventory, maintaining freshness of garnishes, practicing portion control, and handling cash and point-of-sale transactions securely.

Successful candidates will bring a combination of bartending experience, knowledge of drink recipes and mixology techniques, and familiarity with POS systems. Strong communication skills, attention to detail, flexibility for varied shifts including nights and weekends, and an engaging personality are essential traits. Experience in high-volume or high-end venues, wine and beer knowledge, and additional certifications like first aid are advantageous but not mandatory. The Bartender position offers competitive pay ranging from $21.00 to $25.00 per hour and access to the extensive benefits provided by Pyramid Global Hospitality. This is an excellent chance for someone passionate about hospitality to advance their career in a world-class, historic setting with a company that truly values its people and their development.

Job Requirements

  • Must meet legal age requirements to serve alcohol
  • RSA or equivalent certification such as Responsible Service of Alcohol or local licensing
  • Ability to stand for long periods
  • Excellent communication skills
  • Must be customer focused
  • Ability to work flexible shifts including nights, weekends, and holidays
  • Strong attention to detail
  • Capability to handle cash and use POS systems
  • Prior bartending experience preferred

Job Qualifications

  • Proven experience as a bartender or in a similar customer-facing role
  • Knowledge of drink recipes, mixology techniques, and standard garnishes
  • Familiarity with POS systems and handling cash/card transactions
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Flexible availability including nights, weekends, and holidays
  • Attention to detail and strong memory for orders
  • Good personal presentation and hygiene
  • Preferred experience working in high-volume or high-end venues
  • Basic wine and beer knowledge
  • Ability to upsell or recommend drinks based on customer preferences
  • Barista skills if coffee service is included
  • First aid certification advantageous

Job Duties

  • Greet guests as they arrive or move about the bar area
  • Maintain proper and adequate set-up of the bar daily
  • Guide guests on their beverage journey through descriptive selling of the menu
  • Be accurate in order taking, confirming all special requests
  • Work collaboratively with restaurant servers and kitchen/bar staff
  • Assist guests with concerns to guide them to a satisfactory resolution
  • Finalize the experience through timely and accurate bill presentation
  • Manage requisitioning and stocking of beer, wine, spirits
  • Maintain stock, cutting, and storing fresh fruit and vegetable garnishes, juices, and other perishables daily
  • Mix, garnish, and present drinks following standard recipes and portion control
  • Input orders into the register and create checks
  • Lock up and store beverages, food, and equipment
  • Secure cash drops and bank

Job Criteria

Experience

Mid Level (3-7 years)


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