BARTENDER- HOME PLATE

The Pueblo of Santa Ana operates a dynamic and fast-paced bar outlet that prides itself on delivering exceptional service to every guest. As part of the Santa Ana Tribal Enterprises, this bar outlet not only highlights the cultural heritage of the Santa Ana Pueblo but also offers a vibrant and customer-oriented atmosphere that values professionalism, respect, and integrity. The establishment emphasizes a work culture that treats all employees with dignity and respect regardless of their position and promotes honesty, dependability, and continuous personal growth. The environment is indoor, climate-controlled, and non-smoking, providing both employees and guests a comfortable and enjoyable experience. It is a place where employees are encouraged to be professional, show courtesy, and accept constructive criticism to continually improve their performance and contribute to the success of the operation.

This role focuses on providing professional, friendly, and exceptional service to guests in a high-paced bar setting. The primary responsibility is to greet and attend to guests in a courteous and professional manner, prepare drinks with proper portions and ingredients, and operate the cash register handling all beverage sale transactions efficiently. A key part of the role is monitoring alcohol consumption to ensure the customers’ conduct remains respectful and controlled, thereby maintaining a safe and pleasant environment for all patrons. The bar is to be kept well-stocked to maintain smooth operations and timely service. The employee must be able to work any scheduled shift, including nights, weekends, and holidays, demonstrating flexibility and reliability.

The position requires obtaining and maintaining specific licenses, including a New Mexico liquor server’s license, Food Handlers card, and a Pueblo of Santa Ana Gaming and Regulatory Commission non-key license within specified timeframes. Communication skills are crucial for this role, as the employee is expected to communicate clearly and concisely, and bilingual and multicultural experience is preferred to better serve a diverse clientele. The use of a smartphone capable of running company applications, email, and text messaging is mandatory, with options available for employees to obtain a company-issued smartphone through a payroll deduction program if necessary.

Essential mental functions for this position include strong verbal and written communication skills, the ability to handle conflict situations adeptly, and multitasking capabilities, all critical in a fast-paced bar environment. Physical requirements demand frequent standing, walking, bending, and occasional lifting which can reach up to or exceed 100 pounds. The role demands physical stamina and the ability to perform safely and efficiently under busy, customer-focused conditions. Employees will use point-of-sale systems, standard commercial bar and restaurant equipment, and smartphones to effectively carry out their duties.

This role within the Pueblo of Santa Ana is designed for individuals who are dependable, honest, and professional with excellent interpersonal skills. Candidates with a high school diploma or GED and preferably Santa Ana Tribal members are encouraged to apply. The position provides an opportunity to work in a respectful and culturally rich work environment, where employees contribute to a welcoming and enjoyable experience for all guests while upholding core values of dignity, respect, and responsibility.