Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $9.00
Benefits
free meals while on shift
flexible schedules
Full benefits package for full-time employees
Collaborative and friendly team environment
opportunities for professional growth
Employee Discounts
comprehensive health and safety standards
Job Description
OTTO is a vibrant and innovative pizza establishment that goes beyond the traditional dining experience. Located in a welcoming neighborhood, OTTO is known for its unique approach to the classic Italian pie, transforming it into an extraordinary culinary adventure that captivates every visitor. The restaurant is not just a place to enjoy great food but also a creative hub for artists, visionaries, and food connoisseurs passionate about pushing the boundaries of what pizza can be. OTTO prides itself on fostering a friendly and collaborative team environment where employees are valued and supported. With a mission to revolutionize pizza, OTTO offers... Show More
Job Requirements
- Ability to read and comprehend labels, directions, menus, safety documents, and other work-related documents
- Ability to work independently with little supervision required
- Ability to remain calm while working under pressure in a busy environment
- Ability to work within timeframe of standard policies and procedures
- Ability to multi-task and prioritize in a busy, fast-growth environment
- Ability to work well in a team
- Ability to take direction when needed
- Ability to pay attention to detail
- Strong verbal communication required
- Availability of workdays, evenings and weekends as required a must
- Experience strongly preferred
- Excellent customer service required
- Ability to complete and pass the ServSafe course or TIPS as/if directed by GM
- Must meet state age requirements when serving/selling alcohol (18 yrs or older)
Job Qualifications
- Experience strongly preferred
- Excellent customer service
- Strong verbal communication
- Ability to complete and pass the ServSafe course or TIPS if directed by GM
- Must meet state age requirements when serving/selling alcohol (18 yrs or older)
Job Duties
- Greet all guests when they are seated in the bar area
- Interact with guests in a fast/friendly manner for the entirety of their stay
- Maintain current knowledge of the food preparation and ingredients for all menu food and beverage items
- Answer all questions regarding the menu
- Take orders from guests using a POS software system, order slips or by memorization
- Upsell items when appropriate
- Check identification of guests who order alcoholic beverages to ensure they are of legal age
- Carefully note any dietary/allergy items when taking orders
- Properly communicate the order to the kitchen staff for preparation (food items)
- Properly distribute prepared items from the kitchen to the guests
- Check in on guests throughout their visit to ensure their needs are met
- Operate Foodtec system to ring orders on a check
- Accept multiple forms of payment and provide correct change to the customer when needed
- Check dishes and kitchenware for cleanliness and presentation and report any issues to MOD
- Maintain bar area – fill glassware, load ice machines, remove clutter, organize tools
- Perform cleaning side work
- ensures that the bar is a clean and neat area for guests
- Answer incoming calls and address customer queries and take orders when necessary
- Comply with established sanitation standards, safety, personal hygiene and health standards
- Perform closing activities such as cleaning chairs and tables, stacking chairs, preparing stations for morning shift
- Complete all service paperwork as required
- Maintain a clean and neat appearance
- comply with company dress policy
- Perform other duties as assigned
Job Location
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