Bartender - Hilton Americas - Houston

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
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Benefits

Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Generous Paid Time Off
health and welfare benefits
retirement plans

Job Description

Hilton is a global leader in the hospitality industry, renowned for its commitment to delivering exceptional guest experiences and fostering an outstanding workplace culture. With a rich history of welcoming over 3 billion guests worldwide, Hilton's mission is to fill the earth with the light and warmth of hospitality. The company operates a suite of world-class hotel brands across the globe and has consistently been recognized as one of the World’s Best Workplaces by Great Place to Work and Fortune due to its inclusive work environment and employee-centric values. Hilton prioritizes not only the comfort and satisfaction of its guests but also the growth and well-being of its Team Members. The company invests significantly in training, career development, and comprehensive benefits, empowering employees at every level to thrive and advance in their careers. Hilton’s culture is rooted in core values such as integrity, leadership, teamwork, ownership, and urgency, which guide every action and decision within the organization.

The role of a Bartender at Hilton is essential in creating memorable moments for guests, going far beyond the simple task of preparing drinks. Bartenders at Hilton are the ambassadors of hospitality, spreading warmth and positivity through every interaction. This role involves mixing, garnishing, and serving beverages in adherence to recipe standards, ensuring both accuracy and guest satisfaction. The bartender is also responsible for maintaining bar operations, which includes stocking and organizing supplies such as beverages, glassware, and perishables to provide seamless service. Using the point-of-sale system, bartenders must process payments efficiently and accurately, handling cash, card transactions, gift certificates, and vouchers with precision. They monitor product quality continuously to ensure all beverages meet Hilton’s high standards. A bartender must adeptly handle guest concerns, particularly situations involving intoxicated patrons, in a respectful and professional manner to maintain a safe environment for all. Compliance with health, safety, sanitation, and alcohol awareness regulations is mandatory, reflecting Hilton’s commitment to the well-being of both guests and staff. Working as a Bartender at Hilton means embracing the core values that define the company culture—acting with integrity, demonstrating leadership, fostering teamwork, taking ownership, and maintaining focus on the present moment to make a lasting impact. Hilton offers exceptional travel perks, employee stock purchase programs, paid parental leave, mental health resources, generous paid time off, and comprehensive health and welfare benefits, making it an ideal employer for those passionate about hospitality and career growth. Joining Hilton means becoming part of an award-winning team dedicated to delivering the best stay for every guest while enjoying a fulfilling and supportive workplace experience.

Job Requirements

  • high school diploma or equivalent
  • previous bartending experience preferred
  • strong interpersonal and communication skills
  • ability to stand for extended periods
  • able to work flexible hours, including nights, weekends, and holidays
  • knowledge of local and state alcohol laws
  • ability to work effectively in a team environment
  • excellent organizational skills

Job Qualifications

  • high school diploma or equivalent
  • previous bartending experience preferred
  • strong customer service and communication skills
  • ability to work under pressure in a fast-paced environment
  • knowledge of beverage recipes and mixing techniques
  • familiarity with point-of-sale systems
  • ability to handle cash and process transactions accurately
  • understanding of health and safety regulations

Job Duties

  • bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special
  • mix, garnish, and serve drinks according to recipe standards, ensuring accuracy and satisfaction
  • stock and organize bar supplies, including beverages, glassware, and perishables, for seamless service
  • use the point-of-sale system to correctly handle cash, credit/debit cards, gift certificates, and vouchers
  • manage inventory and ensure the freshness and quality of all beverage-related items
  • manage situations involving intoxicated guests with care and respect, ensuring a safe environment
  • maintain compliance with health, safety, sanitation, and alcohol awareness regulations

Job Criteria

Experience

Entry Level (1-2 years)


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