Bartender - High Volume Rooftop Lounge

The Metropolitan at The 9 Autograph Collection Downtown Cleveland is a distinguished hotel located in the heart of Downtown Cleveland. As part of the prestigious Autograph Collection by Marriott, this establishment offers a unique and stylish experience combining luxury hospitality with local character. The hotel stands out as one of Cleveland's premier destinations, drawing guests from around the world who seek an exceptional stay combined with vibrant city life. Featuring upscale accommodations, refined dining options, and exceptional service, The Metropolitan prides itself on creating memorable experiences for both leisure and business travelers. The hotel’s location at 2017 East 9th Street places it amid the bustling energy of downtown, making it a hub for visitors eager to explore the city's cultural, culinary, and entertainment offerings.

Within this iconic hotel is Eden, a rooftop lounge known for its Mediterranean-inspired menu and dynamic atmosphere. Eden caters to a cocktail-driven crowd looking for a vibrant nightlife experience that transitions from sunset through late night. Operating in a high-volume environment on weekends, Eden maintains elevated standards every shift and offers an energetic, polished setting where bartenders play a crucial role in shaping the guest experience.

This bartending role at Eden provides more than just drink service; it is about creating an engaging, fast-paced guest environment at an urban bar that is regarded as an essential destination in Cleveland’s nightlife scene. Successful candidates will manage the bar station with pride, craft high-quality cocktails with speed and consistency, and expertly navigate a Mediterranean-forward drink program paired with shareable plates like hummus boards, whipped feta, lamb kofta, and shrimp ceviche. Bartenders at Eden engage with a diverse clientele including rooftop regulars, hotel guests from across the globe, and the busy after-work downtown crowd. Responsibilities extend beyond pouring drinks to include handling POS systems, tabs, and cash-outs meticulously, ensuring responsible alcohol service, and maintaining the bar area’s cleanliness and organization.

Candidates must exhibit professionalism and a clean appearance representing the Marriott Autograph brand clearly. The position demands open availability for evenings, weekends, and holidays, reflecting the rooftop's seasonal high-volume nature. The right bartender will be comfortable in a bustling, lively setting requiring hustle and the ability to read and interact well with guests—from CEOs to groups celebrating special occasions. Eden's environment is fast and polished but not stuffy, aiming for bartenders who bring energy and interpersonal skills alongside technical expertise.

The opportunity at The Metropolitan offers competitive pay complemented by a strong tipping environment fueled by robust rooftop traffic and diverse hotel guests. Employees have access to Marriott Bonvoy employee rates globally and enjoy quarterly team events and annual company celebrations fostering team spirit and career growth. The hotel emphasizes internal promotion, with 95 percent of management currently held by individuals who advanced from within. Bartenders will receive thorough training on the full Eden program, enhancing their skills and career potential. This role is ideal for bartenders seeking significant professional development in a vibrant, upscale urban setting where every shift is a chance to excel and connect with a broad spectrum of guests.