Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) retirement plan
Professional development opportunities
Team-oriented work environment
Job Description
Hard Rock Hotel & Casino Sacramento at Fire Mountain is a premier entertainment and hospitality destination located in Northern California. Known for its vibrant atmosphere, world-class casino gaming, top-notch live entertainment, and exceptional dining experiences, this establishment is part of the globally recognized Hard Rock brand, which combines rock 'n' roll heritage with modern luxury. As a key player in the hospitality industry, the Hard Rock Hotel & Casino Sacramento aims to provide guests with unforgettable experiences through outstanding service and high-quality amenities. The property attracts a diverse clientele, ranging from gaming enthusiasts to tourists seeking a dynamic and engaging... Show More
Job Requirements
- Must obtain and maintain valid licenses and certifications per Federal, State, and Gaming regulations
- must successfully pass background check
- must successfully pass drug screening
- must be at least 21 years of age
- ability to communicate effectively with customers and employees at all levels
- ability to observe, direct, and maintain bar attendant activities and work areas
- ability to distinguish between denominations of currency and make change
- ability to read and comprehend drink recipes and documentation
- ability to use all bar equipment including cash registers
- ability to maintain a clean work area and retrieve supplies
- flexibility to work various shifts
- ability to operate in noisy, crowded environments
- ability to direct cocktail servers
Job Qualifications
- Completion of an accredited bartending course
- two years of experience in high volume cocktail service preferably in a hotel or casino environment
- excellent customer service skills
- knowledge of how to mix a wide variety of drinks
- ability to operate all bar equipment including cash registers and liquor dispensing equipment
- knowledge of federal, state, and local laws regarding alcohol service
- strong communication skills
- ability to direct bar attendants and inspect work areas
- ability to manage company funds and handle currency accurately
- flexibility to work varying shifts
- ability to work in environments with varying noise levels and crowds
- valid licenses and certifications as required by regulatory agencies
Job Duties
- Create an atmosphere that induces guests to choose Hard Rock Hotel & Casino Sacramento for gaming entertainment
- provide superior customer service and positive interactions with guests and team members
- maintain company funds and equipment orderly
- pour drinks according to established recipes and maintain a clean and safe work environment
- ensure compliance with underage serving policies
- demonstrate specific product offerings and ordering procedures
- monitor proper par levels of all supplies at assigned bars
- communicate any problems to immediate supervisor
- be responsible for the security and accuracy of assigned bank including handling overages and shortages
- open and close bar according to established procedures
- provide work direction for bar attendants
- attend and participate in meetings and complete follow-up
- assist with duties at special events including carving, cooking, setup, and teardown
- clean and distribute ash trays
- clean and sanitize work and public spaces
- perform other duties as assigned
Job Location
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