Bartender - Foundation Room (House of Blues Houston)
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Professional Development
Job Description
Live Nation Clubs and Theaters, a division of Live Nation Entertainment, stands as the premier operator in the United States for intimate music venues. This esteemed company manages and operates a diverse portfolio, including iconic locations such as the legendary Fillmore venues and the intimate House of Blues clubs. Their venues are distinguished by superior sound and lighting technology, offering one-of-a-kind, custom-designed environments that foster close connections between artists and fans. Live Nation Clubs and Theaters embodies a cultural commitment to celebrate diversity and brotherhood through music, promoting values such as racial and spiritual harmony, peace, love, truth, righteousness, and non-violence. This commitment is evident in all aspects of their operations, from venue design to team creation, fostering an inclusive and respectful environment.
The Foundation Room Bartender role is a vital part of this mission. This position requires an individual who not only serves beverages but cultivates an exceptional guest experience, blending the professionalism of upscale dining with the vibrant energy of a music hall. Emphasis is placed on providing attentive, cheerful, and efficient service of both alcoholic and non-alcoholic beverages as well as food to patrons. The bartender will be at the forefront of enhancing customer interactions by demonstrating advanced mixology skills, an acute knowledge of beverage trends, and the ability to suggest drink and food pairings expertly. The role demands professionalism, including exemplary grooming standards, interpersonal skills, and the capacity to operate in a fast-paced, high-volume nightlife environment.
Candidates for this full-time position should come prepared to work flexible schedules, frequently during late hours, and possess experience in handling cash transactions responsibly. Importantly, the bartender must be capable of managing situations involving intoxicated guests with safety and courtesy, ensuring compliance with all House of Blues and local alcohol policies. This role requires physical stamina to endure long periods of standing and the ability to lift or move items weighing up to 25 pounds. The ideal candidate embraces the company’s ethos of respect for all cultures, music genres, and artistic forms, contributing to a welcoming atmosphere for the diverse audience Live Nation entertains. By joining Live Nation Clubs and Theaters, bartenders become part of a passionate team committed to excellence in entertainment and hospitality.
The Foundation Room Bartender role is a vital part of this mission. This position requires an individual who not only serves beverages but cultivates an exceptional guest experience, blending the professionalism of upscale dining with the vibrant energy of a music hall. Emphasis is placed on providing attentive, cheerful, and efficient service of both alcoholic and non-alcoholic beverages as well as food to patrons. The bartender will be at the forefront of enhancing customer interactions by demonstrating advanced mixology skills, an acute knowledge of beverage trends, and the ability to suggest drink and food pairings expertly. The role demands professionalism, including exemplary grooming standards, interpersonal skills, and the capacity to operate in a fast-paced, high-volume nightlife environment.
Candidates for this full-time position should come prepared to work flexible schedules, frequently during late hours, and possess experience in handling cash transactions responsibly. Importantly, the bartender must be capable of managing situations involving intoxicated guests with safety and courtesy, ensuring compliance with all House of Blues and local alcohol policies. This role requires physical stamina to endure long periods of standing and the ability to lift or move items weighing up to 25 pounds. The ideal candidate embraces the company’s ethos of respect for all cultures, music genres, and artistic forms, contributing to a welcoming atmosphere for the diverse audience Live Nation entertains. By joining Live Nation Clubs and Theaters, bartenders become part of a passionate team committed to excellence in entertainment and hospitality.
Job Requirements
- minimum of 2 years’ experience bartending in an up-scale dining and night life establishment
- state or county licensee or certification requirement/responsible alcohol awareness training certification or equivalent
- ability to upsell and offer food and drink suggestions to guests
- articulate vocabulary with the ability to adapt and socialize with current audience
- exemplary and professional grooming standards
- flexible schedule and ability to work late hours and at nights
- cash handling experience
- strong working knowledge of all beverages
- physically able to pass a pour test and a mixology drill (timed)
- ability to deal with intoxicated guests in a positive and safety minded manner
- skill in interpersonal communication and teamwork
- tolerance of all cultures, music and art forms
Job Qualifications
- state or county licensee or certification requirement/responsible alcohol awareness training certification or equivalent
- minimum of 2 years’ experience bartending in an up-scale dining and night life establishment
- ability to upsell and offer food and drink suggestions to guests
- articulate vocabulary with the ability to adapt and socialize with current audience
- exemplary and professional grooming standards
- flexible schedule and ability to work late hours and at nights
- cash handling experience
- strong working knowledge of all beverages
- ability to deal with intoxicated guests in a positive and safety minded manner
- skill in interpersonal communication and teamwork
- tolerance of all cultures, music and art forms
Job Duties
- welcome and acknowledge Foundation Room members, Live Nation executives and VIPs to instill appreciation for their membership and patronage
- impeccable knowledge in the steps of delivering service for up-scale dining
- stays current and is knowledgeable on the latest drink trends
- understands the fundamentals of mixology and ability to uphold our beverage culture
- deep knowledge of how food, wine, beer, spirits and other beverage work in harmony with food selection
- ability to suggest wines that will best complement particular foods off the food menu
- ensure responsible alcohol service per local ordinance alcohol awareness training and House of Blues alcohol policies
- request proper identification for anyone appearing under 30 years of age
- interact with guests in a natural, friendly demeanor
- cultivate regular guests and repeat business
- successfully complete a pour test prior to every shift, where applicable
- suggestively sell both beverages and menu items to guests at the bar
- deliver food items and beverage orders promptly
- prioritize and organize drink orders
- consistently prepare beverages according to standard recipes and venue specifications, abide by all control systems
- record any equipment failure and/or safety hazards in bar log
- recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of a manager
- maintain House of Blues safety and sanitation standards
- perform opening/running/closing duties according to House of Blues policy
- prepare guest checks and process payment according to House of Blues policy
- maintain bartender bank
- perform cash pull/check out procedures
- maintain appropriate comp and spill checks
- attend pre-shift meeting conducted by Manager on Duty prior to start of each shift
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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