Bartender - F&B Administration

Waterbury, CT, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

flexible scheduling

Career Development

Job Description

Hard Rock Casino Bristol is a premier entertainment destination that combines the excitement of gaming with superior dining and guest experiences. As part of the Hard Rock brand, the casino is renowned globally for delivering an energetic and unique atmosphere to its guests, defined by a combination of live music, quality dining events, and top-tier gaming amenities. The company prioritizes the health and well-being of its team members and their families, offering a comprehensive benefits package tailored to support a healthy work-life balance. Benefits vary by employment status and are detailed on the company’s career site, emphasizing the organization's commitment to employee satisfaction and career growth within a dynamic hospitality environment.

The position of Bartender at Hard Rock Casino Bristol plays a critical role in ensuring guests receive exceptional beverage service and overall hospitality. This position demands a professional who not only excels in mixology and drink preparation but also provides excellent customer service, fostering lasting relationships with guests. The bartender is responsible for managing high-volume service times with accuracy and efficiency while maintaining a clean, organized bar area. This role supports both internal team members, including cocktail servers and the culinary team, and external customers, creating a welcoming atmosphere that encourages guests to choose Hard Rock Casino Bristol for their entertainment and dining experiences.

Bartenders at Hard Rock Casino Bristol are expected to be experts in their craft, knowledgeable about a wide array of spirits, wines, beers, and specialty cocktails. They must be adept at preparing drinks according to established recipes and may also have opportunities to contribute creatively by developing new cocktail recipes using advanced mixology skills. The role involves handling monetary transactions accurately, managing inventory levels, and ensuring compliance with food, beverage, and liquor regulations. Strong communication and teamwork skills are essential, as bartenders work closely with other departments to provide a seamless experience for guests.

This role requires individuals who thrive in a high-energy, fast-paced environment and who take pride in their professional appearance and demeanor. Candidates must be at least 21 years of age, able to work flexible shifts including weekends and holidays, and possess the necessary certifications and licenses to serve alcohol safely and responsibly. The bartender position at Hard Rock Casino Bristol is not just about serving drinks—it's about delivering memorable experiences and embodying the vibrant spirit of the Hard Rock brand while contributing to the overall success of the casino's hospitality team.

Job Requirements

Must obtain and maintain all licenses/certifications per Federal, State, and Virginia Lottery
must successfully pass background check
must have valid Food Handlers Card and Liquor License
must successfully pass drug screening
must be at least 21 years of age
must be able to work holidays and weekends, as well as flexible shifts

Job Qualifications

Secondary school degree preferred
previous work experience in hospitality service for at least 2 years
at least 1 year of high volume bartending experience
extensive beer, liquor, and wine knowledge
knowledge concerning the history and composition of common ingredients, spirits, beer, and wines
ability to demonstrate spirit differentiation and drink preparation techniques
excellent customer service skills including a positive, friendly, and outgoing attitude

Job Duties

Creates an atmosphere that induces guests to choose Hard Rock Casino Bristol for gaming entertainment
takes customer drink orders
properly greet each guest and provide outstanding customer service offering drink and food specials
totals bills, presents check, collects settlement, and processes payment
reconcile transactions at the end of each shift, cash out, and maintain a balanced bank
be thoroughly familiar with all menu items, including ingredients and food allergens, and spirit/wine/beer lists to assist guests and answer questions accurately
prepare cocktails according to recipes, using correct tools and glassware
memorize ingredients and recipes for all Hard Rock brand specialty cocktails and prepare accordingly
develop new cocktail recipes when directed by management, utilizing mixology skills to combine unique flavor profiles and presentation methods
greet guests and help them select food and beverages by presenting menus, offering cocktails and entrees, and answering food preparation questions
serve food and beverages, ensuring timeliness, completeness, and accuracy
maintain bartop and bar table guests by removing dirty dishes, replenishing utensils as needed, refilling beverages, and being alert to guest needs
process payments according to POS and cash handling procedures
perform last call
maintain bank variance within standard
ensure all checks are closed out
maintain bar inventory to determined par levels and communicate ordering needs to management staff
maintain positive and professional communication with all staff
communicate effectively and professionally with the culinary team to maximize guest satisfaction
adhere to food and beverage policies and State Liquor Laws
keep station clean at all times
promote positive customer relations
responsible for the receipt of monies and settlement of guest’s checks
other departmental related duties and assignments as directed by management