Job Overview
Compensation
Type:
Hourly
Rate:
Range $9.75 - $18.25
Benefits
day-one medical coverage
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Support for financial, physical, and mental well-being
Career growth opportunities
Job Description
PENN Entertainment is a prominent entertainment and gaming company known for delivering exceptional experiences to its customers through its diverse portfolio of casinos, racetracks, and online gaming platforms. With a commitment to innovation, customer satisfaction, and employee development, PENN Entertainment has established itself as a leader in the gaming industry. The company prides itself on fostering a dynamic and inclusive workplace environment where employees are encouraged to grow professionally while contributing to an enjoyable and engaging atmosphere for guests. Driven by a passion for fun and excellence, PENN Entertainment invites talented individuals who share their enthusiasm to join their team... Show More
Job Requirements
- Must be 21 years of age
- High school diploma or equivalent
- Excellent customer service and communication skills
- Count money and change correctly
- Knows cocktail ingredients and proper mixing and pouring techniques
- Available to work required schedule including nights, weekends, holidays, and overtime
- Must meet professional appearance standards as prescribed by company policy
- Must be physically mobile with reasonable accommodation
- Must be able to respond to visual and oral cues
- Able to work in constricting areas
- Able to tolerate noise and bright lights
- Able to work at a fast pace in often crowded and noisy environment
- Physically mobile including ability to push, pull, carry and lift up to 25 lbs, and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance
- Employee could be exposed to an environment containing unrestricted second-hand tobacco smoke
Job Qualifications
- High school diploma or equivalent
- Excellent customer service and communication skills
- Knowledge of cocktail ingredients and proper mixing and pouring techniques
- Ability to count money and change correctly
- Previous experience in a similar role preferred
- Ability to work well in a team environment
- Strong problem-solving skills and ability to handle service issues promptly
- Ability to maintain professional appearance as prescribed by company policy
- Ability to work in fast-paced, noisy, and crowded environments
Job Duties
- Monitoring guest consumption of alcohol and intervenes as needed according to guidelines
- Serving as ambassador of goodwill while working and at customer and public relations functions
- Promoting casino events and programs
- Providing personalized service and uses guest name
- Resolving service problems according to guidelines
- Providing fast, friendly, professional beverage service to casino guests and beverage servers
- Preparing and pouring drink orders with proper portions and ingredients according to recipe
- Communicating with beverage servers
- Presenting drinks to guests or servers as required
- Slicing and pitting fruit as required
- Operating and maintaining all equipment and utensils as required
- Operating a cash register/POS system, ringing proper amount into register and giving correct change
- Maintaining integrity of all financial controls and responsibilities
- Working well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor
- Maintaining clean and stocked workstation in accordance with health and safety guidelines
Job Location
Loading...
You may be also interested in:
Popular Cities
Similar Jobs