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Bartender - Customer Experience Specialist
Job Overview
Employment Type
Part-time
Compensation
Hourly
Starting from $2.13
Work Schedule
Day Shifts
Benefits
employee discount
flexible schedule
Job Description
We are proud to be a vibrant and dynamic hospitality establishment in Wilmington, NC, dedicated to providing exceptional dining and beverage experiences to our valued guests. Our restaurant operates in the fast-paced and customer-focused food industry, offering both alcoholic and non-alcoholic beverage service along with fine dining standards. We serve a diverse clientele, including many students from the University of North Carolina Wilmington (UNCW) and Cape Fear Community College, where our part-time roles specifically complement their busy schedules. Our commitment is to not only deliver quality food and drinks but to create a welcoming and memorable atmosphere for every visitor,... Show More
Job Requirements
- Previous experience in the food industry or hospitality sector preferred
- Strong customer service skills
- Proficient in cash handling and financial transactions
- Knowledge of food safety practices
- Excellent time management skills
- Familiarity with brewing techniques is advantageous
- Ability to work flexible hours including evenings and weekends
- Proficient use of Toast POS
- Bartender must be 21 years or older
- Server must be 20 years or older
- Host must be 18 years or older
Job Qualifications
- Previous experience in the food industry or hospitality sector preferred, particularly in fine dining establishments
- Strong customer service skills with the ability to create a welcoming atmosphere for guests
- Proficient in cash handling practices with attention to detail in financial transactions
- Knowledge of food safety practices is essential
- Certification in food safety is a plus
- Excellent time management skills to handle multiple tasks efficiently in a busy environment
- Familiarity with brewing techniques is advantageous but not required
- Willingness to learn is essential
- Ability to work flexible hours, including evenings and weekends as needed
- Ability to use Toast POS proficiently
- Bartenders must be 21 years or older
- Servers must be 20 years or older
- Hosts must be 18 years or older
Job Duties
- Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes and customer preferences
- Provide exceptional customer service by engaging with guests, taking orders accurately, and delivering drinks promptly
- Handle cash transactions efficiently, ensuring accurate cash handling and adherence to all financial protocols
- Maintain cleanliness and organization of the bar area, including washing glassware and cleaning surfaces
- Adhere to food safety regulations and ensure compliance with health standards
- Assist in inventory management by tracking stock levels and notifying management of shortages or needs for reordering
- Collaborate with kitchen staff to ensure seamless service during busy periods
- Demonstrate knowledge of brewing techniques and fine dining standards to enhance the guest experience
- Utilize Toast POS system for order entry and payment processing while maintaining time management skills during peak hours
- Be friendly and outgoing with above average people skills and able to build bar business
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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