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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
hotel discounts
weekly pay
Paid Time Off
Retirement Options
Referral bonuses
Health Insurance
Dental Insurance
Vision Insurance
Job Description
HGI Orlando at Seaworld is a distinguished hotel establishment known for its commitment to providing guests with an exceptional hospitality experience. As part of the MCR portfolio, one of the largest hotel owner-operators in the United States, HGI Orlando embodies the values of cleanliness, friendliness, and product consistency, ensuring a safe, welcoming, and well-maintained environment for visitors. The hotel fosters a vibrant atmosphere where teamwork and guest satisfaction are key priorities. The company, founded in 2006, operates more than 148 premium-branded hotels across 37 states, offering opportunities for career growth within a large, reputable organization. MCR has been recognized for... Show More
Job Requirements
- Experience in hospitality or related field preferred
- Knowledge of drink preparation preferred
- Positive attitude and willingness to learn
- Ability to follow instructions and meet deadlines
- Provide friendly service with a smile
- Flexible availability including days, nights, holidays, and weekends
- Arrive and clock in on time for every shift
- Clock in/out for breaks at designated times
- Provide sufficient notice when calling out
- Able to stand for long periods and walk as needed
- Able to perform repetitive motions
- Ability to lift and carry certain supplies
- Effective communication in English
- Must comply with food safety policies
- Must wear clean, approved uniform and nametag
Job Qualifications
- Experience in hospitality, service, or consumer-facing field preferred
- Previous bartender experience and knowledge of drink preparation preferred
- Positive attitude and willingness to learn
- Ability to follow instructions and meet deadlines
- Strong communication skills and friendly service orientation
- Flexibility with work schedule including holidays and weekends
- Ability to multitask and work under pressure
- Basic cash handling skills
- Familiarity with POS systems
- Understanding of food safety and handling procedures
- Ability to stand for extended periods and perform repetitive motions
- Ability to read, write, and communicate effectively in English
Job Duties
- Greet guests happily upon arrival and throughout their stay with a smile
- Use guests' names whenever possible to ensure they feel welcomed
- Handle challenging guest situations with hospitality and urgency
- Maintain clean and well-organized workspaces
- Assist in cleaning guest rooms and public spaces as needed
- Complete all operational checklists accurately and on time
- Attend monthly departmental meetings
- Maintain proper and adequate bar setup
- Stock beer, wine, spirits, paper products, and perishables
- Mix, garnish, and present drinks using standard recipes
- Input orders into POS and secure accurate payment
- Receive and handle cash transactions accurately
- Lock up and store beverages and equipment securely
- Sanitize and clean the bar area daily
- Complete daily inventory prep and side work
- Promote and document food and beverage orders
- Ensure compliance with food safety and handling policies
- Assist in maintaining cleanliness of restaurant and surrounding areas
- Work effectively with service and kitchen teams
- Demonstrate knowledge of hotel hours and amenities
- Always wear clean, approved uniform and maintain grooming standards
- Communicate clearly and professionally with team members
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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