Bartender (Atrium)

Richmond, VA, USA|

Job Overview

Compensation

Hourly

Exact $7.25

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Career advancement opportunities

Retirement Plan

Training and Development

Job Description

Shamin Hotels is a distinguished hospitality company founded in 1978 by P.C. Amin and B.N. Shah. This family-owned business grew from the acquisition of a single bankrupt hotel in Lumberton, North Carolina, into the largest hotel owner and operator in Virginia. Shamin Hotels now manages a diverse portfolio of over 70 hotels spread across multiple states, delivering consistent excellence in guest service and operational efficiency. The company's commitment to entrepreneurial spirit, partnership, and unwavering dedication to quality has established it as a leading name in the hospitality industry. Shamin Hotels prides itself on its culture of teamwork, career advancement, and inclusivity, offering extensive growth opportunities for its employees. Whether you are a seasoned hospitality professional or seeking to begin your career, Shamin Hotels offers a dynamic and supportive environment where your ambitions are nurtured and your contributions valued.

The position of Bartender at Shamin Hotels is a pivotal role within the Food and Beverage Department, reporting directly to the Bar Manager. This hourly paid position involves direct customer interaction, where the bartender is responsible for mixing and serving drink orders, ensuring legal compliance, managing inventory, and maintaining cleanliness and organization of the bar area. The bartender must possess a deep knowledge of alcohol pairings, classic and innovative drink recipes, and customer service excellence. Responsibilities extend beyond drink preparation to include verifying guest age, processing payments accurately, and delivering a warm, welcoming experience that enhances guest satisfaction. Bartenders are essential in creating memorable moments for guests through attentive service, product knowledge, and adherence to company policies. This role requires precision, attention to detail, and a positive attitude, embodying the values of teamwork, ownership, and passionate service that Shamin Hotels cultivate in their staff. Joining Shamin Hotels means becoming part of a company with endless opportunities for advancement, a strong commitment to employee development, and a family atmosphere that values collaboration and guest-focused excellence.

Job Requirements

Minimum high school diploma or equivalent
prior experience in bartending or related customer service role preferred
team-oriented mindset with ability to collaborate effectively
responsibility and accountability in role
passion for serving guests with courtesy and warmth
ability to handle cash and credit transactions accurately
commitment to obtaining TIP certification within 3 months
ability to observe and manage guest behavior responsibly
adherence to all legal and company policies regarding alcohol service
must report to work well-groomed with clean uniform

Job Qualifications

High school diploma, GED certification or equivalent experience preferred
basic reading, writing and math skills
reliable transportation to and from work
strong customer service skills
prioritization and time management skills
attention to detail
ability to work collaboratively in a team environment
excellent communication skills
knowledge of standard bartending practices and beverage preparations

Job Duties

Set up bar with supplies and products prior to opening to ensure smooth service flow
ensure correct display of products to enhance sales and showcase selection
receive and prepare drink orders using standard pours and recipes ensuring accuracy
ring drink orders into register, collect money and provide correct change
provide immediate attention to guests upon seating, listen actively and enhance guest relations
close down bar securely cleaning and sanitizing all areas and locking inventory
assist servers with serving food and beverages when necessary
greet guests with a friendly attitude and create a welcoming environment
inform guests of daily specials and chef's specialties
take guest orders accurately and place orders with kitchen, communicate special instructions
serve beverages and meals according to standard procedures
perform quality checks to ensure guest satisfaction
clear and reset tables and clean dining area and bus stations
advise supervisors promptly of guest complaints
perform clean-up and closing tasks as assigned
attend pre-shift line-ups
review and submit Z report with accurate cash and credit card slips
comply with legal alcohol service policies including checking identification and refusing service to minors
monitor guest alcohol consumption and intervene to prevent intoxication
support all company policies relevant to the role
wear neat uniform and maintain excellent personal hygiene
always strive to exceed guest expectations according to company values