Bartender at Hilton Garden Inn Southpoint

Summit Hospitality Group is a distinguished company operating within the hotel division, recognized for its commitment to excellence in the hospitality industry. As a leader in providing exceptional hotel experiences, Summit Hospitality Group upholds a reputation for quality service and operational efficiency. The company prides itself on fostering a work environment that emphasizes core values centered on delivering outstanding customer service, where "Service is the Ultimate Amenity." Founded with a vision to create memorable guest experiences, Summit Hospitality Group manages various properties known for their welcoming atmosphere and high standards in service delivery.

The bartender role within the Food & Beverage department is a pivotal position that plays a critical part in enhancing guest satisfaction at Summit Hospitality Group's hotels. This position reports directly to the Food & Beverage Operations or Assistant General Manager, indicating its integral role in daily operational success. Both full and part-time employment options are available, offering flexibility to suit varying schedules while ensuring the provision of consistent, high-quality service.

Bartenders at Summit Hospitality Group are entrusted with the responsibility of preparing a wide array of alcoholic and non-alcoholic beverages in strict accordance with company recipes and corporate measuring standards. This not only ensures consistency in taste and presentation but also adherence to safety protocols and legal regulations governing the service of alcohol. The role demands a high level of visibility and professionalism, as bartenders serve as ambassadors of the company’s values and brand image.

In addition to mixing and serving drinks, bartenders are expected to be proactive in verifying guests’ eligibility to consume alcohol, in compliance with federal, state, and local laws. This emphasizes the importance Summit Hospitality Group places on responsible service practices. The bartender must maintain a clean and professional appearance, which reflects the company’s dedication to quality and standards.

The position also involves active guest engagement, where bartenders greet and acknowledge guests warmly, anticipate their service needs, and express genuine appreciation during interactions. This guest-centered approach reinforces Summit Hospitality Group’s mission to exceed customer expectations through attentive and personalized service.

Safety and teamwork are paramount within this role. Bartenders are required to follow corporate safety and security protocols meticulously, report any unsafe conditions or incidents promptly, and complete all necessary safety training and certifications. Collaboration with Banquet Managers, servers, and other team members is essential to achieving departmental goals and maintaining a harmonious work environment.

The work environment demands physical stamina, including the ability to stand, sit, bend, reach, or walk for extended periods, along with lifting or moving items weighing up to 30 pounds. The flexible schedule necessitates availability during nights and weekends, supported by reliable transportation to ensure dependable attendance.

Summit Hospitality Group offers a comprehensive benefits package to full-time associates, including vacation and personal time, medical, dental, vision, life insurance, flexible spending accounts, supplemental insurance options, hotel discounts, and quarterly bonuses. The company is an Equal Opportunity Employer, dedicated to fostering diversity and inclusion in the workplace without discrimination based on race, color, sex, religion, disability, and other protected characteristics.

In summary, the bartender position at Summit Hospitality Group offers a dynamic and rewarding opportunity for individuals passionate about hospitality and guest service excellence. It requires a combination of technical skills, customer service acumen, safety consciousness, and teamwork, all within a vibrant and supportive hotel environment. This role not only contributes directly to guest enjoyment but also represents the company’s steadfast commitment to quality service and employee development.